Job Description

Provide leadership and direction for residential education initiatives that support student learning, engagement, belonging, and success within the residential experience. Lead the development, implementation, and assessment of residential education programs, including First-Year Experience (Theme Living), Upper Years Experience, Living Learning Communities (LLCs), and Residential Learning Communities (RLCs). Coordinate residential programming and student engagement initiatives, develop student learning outcomes and assessment strategies, and support the training and development of residential life staff.

Serve as a member of the Residential Life and Student Conduct & Community Standards Management Team, contributing to strategic planning, policy development, campus partnerships, and departmental operations. Participate in an on-call rotation supporting approximately 4,000 residential students and collaborate across the integrated department to advance student development, community standards, and residential learning goals.

Supervision:

This position reports to the Director of Residential Life and Student Conduct & Community Standards.

This position directly supervises a student office assistant and provides functional supervision, guidance, and support to Area Coordinators and the Assistant Director for Residential Staffing in support of residential education initiatives, student learning outcomes, programming, assessment, and staff development.

Responsibilities:

Residential Education & Learning Communities

• Provide leadership and direction for the Residential Education Program, including learning outcome development, program planning, logistics, implementation, assessment, and program redesign.
• Provide leadership and direction for the First-Year experience (Theme Living) and Upper Years student experience, including learning outcome development, programming, assessment, and continuous improvement efforts.
• Chair and provide leadership for the Residential Education Committee.
• Oversee the development and implementation of the Living Learning Community (LLC) curriculum, including student learning outcomes, programming, resident interaction initiatives, and academic connections.
• Provide leadership for the Living Learning Community (LLC) and Residential Learning Community (RLC) programs, including learning outcome development, assessment, programming, student recruitment, and staff training.
• Coordinate the LLC and RLC housing selection timeline and process in conjunction with the Assistant Director for Housing Services and Communications.
• Attend and facilitate LLC and RLC cluster meetings with students, faculty partners, and Associates during evening hours.
• Maintain LLC and RLC websites and coordinate updates to related publications.
• Oversee the development, modification, or sunsetting of LLCs and RLCs.
• Develop and maintain partnerships with faculty and campus stakeholders to support residential learning initiatives.

Student Engagement & Programming

• Coordinate the implementation and evaluation of departmental community development and programming initiatives within the residence halls and apartments.
• Provide leadership for large-scale residential programs, traditions, and engagement initiatives, including IC Kicks Back Weekend, IC Kicks-Off, First-Year initiatives, and Upper Years programming.
• Lead and facilitate residential programs and events during evening and weekend hours to support student learning, engagement, and community development.
• Oversee the activities of the Ithaca College Residence Hall Association, including advising, training, programming, recruitment, elections, funding, budgeting, and administration.
• Maintain a visible and accessible presence within residential communities to support student success and community engagement.

Assessment, Training & Staff Development

• Lead departmental assessment efforts related to residential education programs and student learning outcomes.
• Develop measurable student learning outcomes, assessment strategies, data collection methods, and reporting processes; analyze findings and communicate results to departmental and institutional stakeholders.
• Develop assessment strategies to evaluate the effectiveness of Theme Living communities on student belonging, engagement, retention, and student success.
• Provide leadership and direction for Resident Assistant training, including chairing the training committee and coordinating August, January, and asynchronous training initiatives.
• Recruit, select, train, and support faculty and staff Associates and Liaisons; develop resources and facilitate ongoing engagement opportunities.
• Develop and implement training and professional development opportunities related to assessment, residential education, living-learning communities, and student learning initiatives.
• Provide functional supervision and support to Area Coordinators in residential education efforts.
• Supervise and support professional and student staff involved in Theme Living initiatives, community engagement, and program development.

Strategic Leadership & Campus Partnerships

• Serve as a member of the Residential Life and Student Conduct & Community Standards Management Team, contributing to departmental planning, strategic initiatives, policy development, and operational decision-making.
• Serve as liaison with campus partners and participate on departmental, divisional, and institutional committees, boards, and working groups.
• Collaborate with the Assistant Director for Residential Staffing to support crisis response, staff emergencies, and continuity of residential operations.
• Participate in orientation, transition, and welcome programs in collaboration with campus partners, including New Student and Transition Programs, the Center for Academic Excellence, and the Center for Faculty Excellence.
• Develop and facilitate presentations and communications for students, families, faculty, staff, and campus partners related to residential education initiatives.
• Partner in the development and implementation of programs and events that support institutional learning outcomes, belonging, academic success, and student well-being.
• Oversee the utilization of residential engagement, event management, and assessment platforms; provide training and support to staff and serve as departmental administrator for assigned systems.

Operations & Department Support

• Serve in the Residential Life and Student Conduct & Community Standards Management Team on-call rotation, responding to emergencies and providing leadership support for approximately 4,000 residential students.
• Maintain an on-campus presence as required to support emergency response, residential education initiatives, student engagement, and operational effectiveness.
• Assist in the planning and stewardship of programming funds and provide budget recommendations related to residential education initiatives.
• Contribute to student conduct initiatives and cross-departmental collaboration in support of the department's integrated mission and strategic goals.
• Develop, promote, and contribute to cultivating an inclusive, diverse, and respectful college community.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree in Higher Education, College Student Personnel, Student Affairs or a related field and a minimum of three years of full-time professional experience in Residential Life or a related student affairs area.
• Demonstrated experience working with first-year student programs, living-learning communities, and diverse student populations.
• Experience developing student learning outcomes, implementing assessment strategies, evaluating program effectiveness, and utilizing data to support continuous improvement.
• Demonstrated supervisory, organizational, and project management skills.
• Strong interpersonal, written, and verbal communication skills and the ability to effectively represent the College within and beyond the campus community.

Preferred Qualifications

• Master's degree in Higher Education, College Student Personnel, Student Affairs Administration, Education, Counseling, or a related field.
• Experience leading residential learning communities or living-learning programs in a higher education setting.
• Experience coordinating large-scale student programs, events, and engagement initiatives.
• Experience training, supervising, or developing professional and paraprofessional staff.

Work Environment:

Most work is performed in a generally accessible indoor environment and requires the use of a computer and standard office equipment. The incumbent is expected to attend meetings, professional development activities, campus programs, and institutional events as needed.

The position requires frequent movement throughout residence halls and campus facilities, including walking, standing, climbing stairs, and attending meetings and events across campus. The incumbent must be able to transport materials and equipment necessary for programs, training sessions, meetings, and events. The position requires the ability to respond in person to emergency situations and provide support in a variety of campus environments.

The incumbent is required to reside in an on-campus apartment year-round and maintain an active presence within the residential community. This requirement supports leadership of residential education initiatives, Living Learning Communities, Residential Learning Communities, evening and weekend programming, student engagement efforts, and participation in an on-call rotation serving residential students.

The position requires regular evening and weekend work, participation in an on-call duty rotation, and in-person response to emergency situations during and outside normal business hours. The incumbent must be able to respond promptly to campus emergencies and provide leadership and support within the residential community.

Application Instructions:

Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at (607) 274-8000 or humanresources@ithaca.edu.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

Visa sponsorship is not provided for this position.

Hiring Range:

$65,000-$68,000, commensurate with qualifications and experience.

We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including:

• Healthcare including vision and dental

• Generous Paid Time Off Policies

• 403B Retirement Savings Plan with Matching Employer Contribution

• EAP

• Flexible Work Plans

• Educational Benefits

• Career-Enhancing Trainings

• For an overview of our benefit offerings, please visit https://www.ithaca.edu/human-resources/employee-benefits-wellness

In an effort to promote campus safety and the security of College resources, Ithaca College will, consistent with the requirements of the law and prudent practices, conduct criminal background investigations per College policy. This position is subject to a criminal background check. All offers of employment are contingent upon review of the criminal background check.

At Ithaca College, a comprehensive residential campus community of approximately 5,000 students, we strive to be at the forefront of the higher education landscape. We offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age.

We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history. We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements.

We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel.

When reviewing candidates, we are looking for indicators of a number of core competencies. Prospective candidates must be adaptable, collaborative, inclusive, respectful, responsive, results driven, and sustainable. They must communicate effectively, demonstrate leadership, exhibit professional integrity and ethics, take initiative, value personal and professional development, and show that they will engage in the college.

Nestled in the heart of New York State’s scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city center. Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger’s as one of the top 10 places to live in the United States.