Job Description

Job Responsibilities

• Assists in producing the Annual Revenue Plan

• Assists in producing, implementing and monitoring action plans to ensure Revenue Plan objectives are achieved.

• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate

• Works closely with Director of Sales and Marketing in the preparation and management of the Department’s budget

• Creates and implements special programmes to achieve greater productivity through:

• Increasing average rate

• Increasing occupancy

• Increasing business volume during difficult periods

• Increasing local food and beverage banqueting sales

• Manages key accounts

• Oversees the selling and servicing of group business

• Coordinates the development of all promotional material

• Monitors competitor activities

• Plans and executes sales trips to major market areas

• Produces monthly Sales reports and forecasts

• Establishes and continuously updates mailing lists

• Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic UK and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications

• Provides direction on and conducts market research

• Maintains close liaison with Regional/ Corporate Sales teams and those of other IHG hotels to ensure the hotel receives proper corporate consideration, direction and support

• Attends major travel functions to promote sales for the hotel

• Under the guidance of your superior, directs all sales activities for Sales Managers and Sales Executives to ensure they meet the goals of the Revenue Plan

• Organizes and attends major sales/PR related functions within the hotel

• Works with superior on manpower planning and management needs

• Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction

• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.

• Develop awareness and reputation of the hotel and the brand in the local community.

• Perform other duties as assigned. May also serve as manager on duty.

Qualifications and requirements

• Diploma or equivalent in Business Administration, Hotel Management or related field

• At least 4 years of related experience

• Possess good market knowledge

• Proven sales track record

• Strong interpersonal skills

• Team player and excellent written and spoken communication skills

• Positive attitude and self-motivated

• Ability to thrive in a fast and dynamic environment

• Flexible to respond to a range of different work situations

• Proficient in Microsoft Office

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meal Allowance

• Birthday Off

• Medical Benefits

• Flexi Benefits

• Insurance Coverage

• 25-50% F&B Discount at restaurants within IHG Singapore Hotels

• Special Employee Rate at all IHG Hotels worldwide

• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo and Holiday Inn Express brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 7000 hotels in over 100 countries around the world.