This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.
This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.
The Assistant Director, People and Culture (ADPC) is responsible for developing, leading, and evaluating programs, projects, and processes that support the delivery of Carolina Performing Arts’ programming directive, which includes presenting world-class performing artists, executing campus events such as Commencement and University Day, and enabling UNC student arts groups to present capstone performances on a professional stage. They report to the Director of Finance and are a member of the Business Operations team.
To ensure the success and effectiveness of projects and processes under their care, the ADPC must be a confident leader, organized project manager, and dedicated collaborator. They should be capable of working at a tactical level and also effectively communicating high-level goals to a wide range of internal and external colleagues.
The ADPC administers CPA’s volunteer program and supports the execution and ongoing enhancement of the student workforce program. The volunteer workforce, which ranges from 75- 125 participants each calendar year, and the student workforce, which ranges from 80 – 100 students each academic year, are vital to CPA’s ability to fulfill its programming mission and directly impact CPA’s reputation for delivering the highest quality performing arts experiences and educational outcomes.
The ADPC also helps drive efficiency of internal operations. They apply industry-specific knowledge and a comprehensive understanding of CPA’s strategic goals to support the design, documentation, implementation, and continuous improvement of frontline initiatives and processes. This work proactively creates capacity for programmatic planning, development, innovation, and execution across the organization and is informed by regular and direct observation of and participation in CPA’s daily operational workflow. It may also include special projects to address emergent needs.
The ADPC must be actively engaged and fluent in current arts industry trends, issues, and dynamics to effectively advise CPA leaders on how the organization should respond to and remain aligned with the field. Coordination of volunteers and student staff has become more complex as UNC policies and arts industry standards have changed, requiring much more active management and deeper expertise to navigate these processes.
The ADPC also leads the unit’s efforts to promote retention and champion professional development. This requires actively identifying opportunities and sources for team-building, meaningful engagement, and growth across all sectors of CPA’s workforce.
CPA’s organizational model and operational structure are unique within the UNC System. To meaningfully contribute to the development of infrastructure to sustain CPA’s current programming and future innovation, the ADPC must be an adept industry-to-academy and academy-to- industry translator. They will be relied upon to convey opportunities and challenges in industry and academy context and to develop novel solutions that support CPA’s programmatic vision.
*Experience developing, implementing, and evaluating paid and/or volunteer workforce-related systems, procedures, programs and processes and corresponding documentation, communication, and training.
*Excellent interpersonal skills as evidenced by the ability to communicate clearly and concisely in interactions, presentations, and trainings conducted one-on-one and in groups. Comfort with open, direct, transparent communication and sharing of information.
*Proven ability to connect one’s own work and goals to the broader mission and values of the organization.
*Ability to build and expand relationships across the organization (staff, students, and volunteers) in a manner that contributes to a values-driven culture.
*Proven ability to effectively manage, coach, encourage collaboration, and inspire confidence in others through both formal and informal leadership.
*Demonstrated experience and a successful track record in project management including defining goals and deliverables, engaging relevant stakeholders, setting and achieving deadlines, and recommending improvements for efficiencies.
*Experience sourcing, analyzing, interpreting, and communicating quantitative and qualitative data for a wide variety of constituent needs.
*Resourceful, inquisitive, and action-oriented when faced with new challenges and complex problems.
*Precise, accurate, and attentive to detail when handling data, applying rules and procedures, and producing documentation.
*High level of integrity, professional judgement, and discretion.
*Intermediate or higher competency in Microsoft Office, including Word, Excel, Teams and Sharepoint.
*Familiarity with/understanding of arts administration, higher education and/or other non-profit sector.
*Familiarity with/understanding of multi-genre arts festival operations and administration
*Experience and/or training in workforce development, organizational development, or a closely related field.
*Knowledge of and experience with UNC-Chapel Hill human resources procedures and policies for employee types including SHRA permanent, SHRA temporary, EHRA Non-Faculty, affiliate and student positions.
*Experience in UNC-Chapel Hill business software programs including ConnectCarolina, PeopleAdmin, InfoPorte, and TIM.
This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
