Job Description

MBI Health Services, LLC. is a certified behavioral health agency servicing the D.C. Metropolitan Area. We provide a wide range of services and programs for both adults and children for the sake of helping each individuals gain back their confidence and security into their lives. We partner with several well-­known and highly regarded government healthcare agencies, such as the Department on Behavioral Health, the Department on Disability Services, and the National Institutes of Health.

Are you a dedicated nursing professional with a passion for leadership and a commitment to delivering high-quality patient care? As the Assistant Director of Nursing (ADON), you will play a key role in supporting and guiding our nursing team, ensuring excellence in care standards, and fostering a collaborative and patient-centered environment. Working alongside the Director of Nursing, you will help shape policies, mentor staff, and uphold the highest standards of compliance and quality. If you're ready to make a meaningful impact in a dynamic healthcare setting, we invite you to bring your expertise and leadership to our team!

Major Duties and Responsibilities

Patient Coordination

Plays an active role in patient intake, reviewing medical records for the appropriateness of home health care services. Provides clinical direction to field staff as defined by their discipline's scope of practice.

1. Assists with the preparation or revision of the patient's plan of care.
2. Supports the administrative functions of the Nursing Department.
3. Assists with supervising and reviewing nursing staff.
4. Facilitates intake through the implementation of direct care services.
5. Receives calls from patients and follows up on issues from notification to resolution.
6. Conducts quality assurance telephone calls to patients or caregivers to assess their satisfaction.
7. Assists in client incident investigations and resolves patient and/or caregiver complaints.
8. Supports the Director of Nursing in determining staffing levels.
9. Reviews patient intake information and assists in managing patient data and medical records.
10. Ensures complete, accurate, and organized records in accordance with agency policy.
11. Ensures coordination of services across disciplines and individuals while ensuring appropriate use of funding sources.
12. Balances good clinical outcomes with positive financial outcomes for the agency.
13. Follows up with patients' doctors to obtain proper orders and resolve any outstanding issues.
14. Works closely with the DON to ensure departmental responsibilities are met.
15. Represents the agency in meetings, regulatory surveys, and committees when needed.
16. Acts as the DON in their absence.

Team Communication & Coordination

1. Reinforces changes and ensures staff compliance with organizational policies and procedures.
2. Provides informal clinical education to field staff within their discipline.
3. Maintains high visibility and availability as a supportive professional.
4. Fosters an environment that encourages teamwork, positive attitudes, and high morale.
5. Serves as a role model to staff through a commitment to outstanding customer service.
6. Communicates regularly with supervisors, peers, and other staff.
7. May participate in interviews for potential new hires.

Field Staff Supervision and Development

1. Conducts reviews of field staff notes, SOC, ROC, and Recertification Documentation.
2. Occasionally conducts field supervisory visits for clinicians.
3. Provides input on field staff annual performance reviews.
4. Assists in assigning new hires to a preceptor for field orientation.
5. Mentors team members in patient management techniques, clinical skills, and critical thinking skills.

Regulatory Compliance

1. Understands and ensures compliance with Medicare and State Conditions of Participation.
2. Maintains compliance with all applicable laws and regulations.

Productivity and Reimbursement

1. Understands the interrelationship between clinical care and financial reimbursement for beneficiaries.
2. Ensures compliance with documentation requirements related to reimbursement.
3. Ensures adherence to payer requirements for reimbursement.
4. Proactively reviews insurance authorizations to identify the need for extensions.
5. Manages variances in productivity and identifies employee action plans to improve individual and departmental productivity.

Work Ethic and Commitment

1. Understands and commits to MBI Health Services' philosophy and policies, and assumes clinical field responsibilities if needed.
2. Meets deadlines, occasionally requiring after-hours work.
3. Recognizes that care management encompasses patient, staff, and regulatory commitments.
4. Maintains referral relationships and takes necessary actions—such as home visits, apology letters, or special calls—to sustain them.
5. Independently seeks opportunities within MBI Health Services to develop leadership and management skills in areas where they may identify weaknesses or growth opportunities.

Qualifications

• Must be a Registered Nurse (RN) in Washington, DC.
• Bachelor's Degree in Nursing
• Minimum of two (2) years of supervisory experience in a healthcare setting
• Experience in case management, patient coordination, or clinical leadership preferred.
• Home health experience is a plus.
• Strong organizational, computer, and time management skills required.
• Ability to work in a diverse environment.
• Must pass a background check.

Additional Information

Yearly Salary: $100,000

MBI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We offer a competitive total rewards package including market salaries, PTO, employee perks, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401K Plan, 401K Matching, Employee Referral Benefits, Short-term/Long-term disability, Growth Opportunities, and more.

It is MBI Health Services policy to comply to D.C. Mayor Bowser's order issued on August 10, 2021, that all DC employees and DC Contract/Grant Agencies must get vaccinated.

MBI will also accommodate medical and religious exemptions. More information can be provided upon application acceptance.

Together, we can offer steps toward empowerment!