Job Description

As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world’s most international luxury hotel brand.

Located on Hayat Island, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.

Our reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We’re searching for a Lobby Ambassador capable of delivering a truly personal service to leave our guests satisfied every single time they stay with us.

Ready to spread the word about our exceptional guest experiences? We’re searching for an Assistant Director of Marketing & Communications with the creativity, strategic mindset, and passion for luxury hospitality to help elevate our brand presence, drive guest engagement, and bring our resort story to life across every platform and guest touchpoint.

A little taste of your day-to-day: Every day is different, but you’ll mostly be:

• Support the development and execution of strategic marketing and communications plans aligned with business goals
• Drive brand awareness and guest engagement through digital marketing, social media, email campaigns, and promotional activities
• Manage and maintain brand consistency across all guest-facing communication and marketing materials
• Oversee website content, SEO, online reputation management, and digital performance initiatives
• Coordinate media visits, influencer collaborations, PR activities, press releases, and promotional events
• Build and maintain strong relationships with media partners, agencies, and key industry stakeholders
• Work closely with the sales and commercial teams to support campaigns, promotions, and revenue-driving initiatives
• Monitor market trends, competitor activity, and campaign performance to identify opportunities and improve results
• Assist in managing the marketing budget, tracking ROI, and preparing performance reports
• Lead content creation including photography, videography, storytelling, and campaign messaging aligned with the luxury positioning of the brand
• Coordinate with operational departments to ensure smooth execution of events, activations, and guest experiences
• Support crisis communication and ensure timely and professional handling of brand-related matters

What We need from you:

• Bachelor’s degree in Marketing, Mass Communications, Public Relations, Business Administration, or a related field
• 4 to 5 years of experience in Marketing, Digital Marketing, Brand Management, Public Relations, or Marketing Communications within luxury hotels or hospitality brands
• Strong understanding of digital marketing, social media platforms, SEO, SEM, and content development
• Experience managing PR activities, media relations, influencer partnerships, and marketing campaigns
• Excellent communication and presentation skills with strong written and spoken English
• Strong organisational and project management skills with the ability to manage multiple priorities
• Creative mindset with strong attention to detail and brand presentation
• Previous luxury hotel or resort experience is highly preferred
• A strong network of media, PR, and industry contacts would be an advantage

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.