Job Description

We are seeking an experienced and passionate Assistant Director to support the leadership and daily operations of our Lifesharing Program. This role partners closely with the Director to ensure high-quality, person-centered services while overseeing a team of coordinators and supporting program growth and compliance.

The Assistant Director plays a key role in staff supervision, program oversight, community engagement, and ensuring services meet the needs of individuals and families across the Delaware Valley region. This position requires regular travel throughout Bucks, Chester, Delaware, and Montgomery Counties to support program operations, attend meetings, and provide oversight. The primary office location is in Fort Washington, PA.

Key Responsibilities

• Support the overall management and daily operations of the Lifesharing Program

• Supervise, coach, and develop Lifesharing Coordinators to ensure strong performance and outcomes

• Oversee intake, referral, and matching processes for individuals and provider families

• Ensure compliance with state regulations and internal quality standards

• Review documentation and program plans to maintain high-quality service delivery

• Collaborate with county partners, stakeholders, and community organizations

• Participate in recruitment, hiring, and training of staff and providers

• Address and resolve program challenges, including supporting teams through complex situations

• Contribute to program development, policy updates, and continuous improvement initiatives

• Represent the program at meetings, community events, and advocacy opportunities

Requirements

The selected candidate must meet all qualifying and ongoing job criteria including background checks, physical examination results, and driving clearances.

Driving Requirements:

• A valid US driver’s license for at least two years, not including time with permit.

• No serious traffic convictions within the past three years. (Serious convictions include, but are not limited to, DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at-fault accidents within that period).

• Access to a reliable vehicle during work hours. Vehicle must have valid registration and inspection stickers.

• Valid auto insurance. You will be asked to provide proof that you are a covered driver on the policy.

Education: Bachelor’s degree in a related field including human services, special education, psychology or social work required.

Experience: Three (3) years of experience working with individuals with developmental disabilities required.

Knowledge, Skills, and Abilities:

• Excellent organizational and oral/written communication skills.
• Ability to effectively interact with all levels of staff, county and state officials, individuals, their families and the general public.
• Ability to work as part of a team.
• Ability to manage crisis situations.
• Ability to exercise good judgment and discretion in applying and interpreting regulations and policies governing the services of Access Services.
• Knowledge of case management skills and practices.
• Knowledge and skills in negotiating the multisystem environment.
• Ability to build and maintain good working relationships with people in affiliate agencies.
• Knowledge of person-centered planning, positive approaches, behavior management techniques, safety techniques and program planning principles.
• Knowledge of pertinent community resources and facilities.
• Understanding of issues which affect people with developmental disabilities.
• Commitment to resident rights and the individuality of the person being served.
• Ability to plan, organize and direct your own work.
• Proficiency in, or ability to learn and use, workplace applications, platforms and technologies. Ability to navigate network drives and basic hardware use and troubleshooting.

Essential Working Conditions/Physical Demands: Work in a standard office environment. Utilize desktop computer equipment daily. Able to lift or move items associated with sedentary work and light work (exert up to 20 lbs.). Routinely travel to offsite locations and regional office locations

as necessary. May require same physical and lifting requirements as an employee who regularly provides direct care should they be needed to assist.

Benefits

Compensation and Schedule

Schedule and Compensation:

This is a full-time position with a Monday–Friday schedule during standard business hours (typically 9:00 AM – 5:00 PM). Regular travel to provider homes is required. On-call rotation is required

Annual salary will be discussed based on education and experience.

Our full-time comprehensive benefits package includes:

• Health, Vision, Rx, & Dental insurances, HSA/FSA, 401k match.

• Tuition reimbursement; College tuition discounts. 

• 20 Days PTO (vacation, sick days), 7 paid holidays, and 2 floating holidays; Catastrophic Sick Leave.

• Mileage/Toll Reimbursement for paid travel time between worksites.

• Company Paid Life Insurance, and Short/Long Term Disability.

• Employee Assistance Program.

• Referral Bonuses up to $750 per hire.

• Credit Union perks, retail discounts.

Access Services is an Equal Opportunity Employer.