Job Description

Location Overview

Join our team in Janu Tokyo. Janu Tokyo is the first chapter in our story. The only hotel within Tokyo’s Azabudai Hills––an area alive with creativity, exceptional bars, eateries and an affecting energy that inspires new kinds of joy.With 122 guest rooms, eight dining and entertainment venues and a 4,000 sqm wellness centre. Janu Tokyo provides a gateway to Tokyo’s best attractions, just steps away from the neighbourhoods of Roppongi and Toranomon.

Role

We are seeking an experienced, passionate and highly motivated Assistant Director of Food & Beverage to join Janu Tokyo. This role is ideal for a dynamic hospitality professional who thrives in a modern luxury environment and is committed to delivering exceptional dining experiences while supporting the strategic leadership of the Food & Beverage division. As the Assistant Director of Food &Beverage, you will support the Director of Food & Beverage in overseeing restaurant operations, driving operational excellence, leading high-performing teams and ensuring the highest standards of guest satisfaction across all Food & Beverage outlets while fostering a culture of teamwork, professionalism and continuous improvement that reflects the exceptional hospitality of Janu Tokyo.

Responsibilities

• Support the Director of Food & Beverage in overseeing the daily operations of all Food & Beverage outlets, ensuring exceptional guest satisfaction, service excellence and operational efficiency
• Lead, manage and develop outlet management teams, ensuring the highest standards of professionalism, leadership and operational performance throughout the division
• Drive operational consistency by developing, implementing and continuously improving departmental policies, service procedures and Standard Operating Procedures (SOPs) in accordance with company standards
• Monitor operational performance, guest feedback, financial results and service quality, implementing corrective actions and continuous improvement initiatives where required
• Support departmental budgeting, forecasting, financial planning, sales analysis, inventory management, labour productivity and cost control to achieve business objectives
• Ensure compliance with all applicable food safety, hygiene, health and safety regulations as well as company policies and standards across all Food & Beverage operations
• Oversee staffing, workforce planning, scheduling, performance evaluations, coaching, mentoring, succession planning and talent development initiatives
• Conduct regular operational inspections and audits to ensure cleanliness, presentation, product quality, brand standards and service consistency across all outlets
• Collaborate closely with the kitchen team and other hotel departments to ensure seamless operations, successful promotions and exceptional guest experiences
• Support strategic planning, new initiatives, projects and departmental administrative requirements while acting on behalf of the Director of Food & Beverage when required

Requirements

• Minimum 15 years of practical experience in hotels and luxury restaurants
• Minimum 5 years of practical experience in a luxury hotel environment
• Minimum 3 years of practical experience as a leader such as manager
• Practical experience in multi-unit restaurant operations management
• Practical experience in budget management, sales analysis and cost control
• Basic knowledge of labour management and practical experience in shift scheduling
• Practical experience in performance management, talent development coaching
• Practical experience in creating, improving and continuously monitoring SOPs
• Excellent leadership and communication skills
• Advanced business-level English proficiency (CEFR C1 or higher)
• Advanced business-level Japanese proficiency (CEFR C1 or higher)
• Advanced PC skills including MS Office and typing
• *Candidates with exceptional experience or skills may be considered even if they do not meet every point.

Benefits

At Janu, our people are at the heart of everything we do. We offer a comprehensive benefits package designed to support your wellbeing, lifestyle and professional growth.

• Employee benefits at Aman and Janu properties
• Employee benefits at hotels and facilities operated by the group company
• Access to the special privilege programme
• Birthday celebration cake voucher
• Access to the employee canteen at preferential rates with a separate meal allowance provided
• Membership in an external employee welfare and benefits service
• Transportation allowance provided in accordance with company policy
• Locker and uniform provided
• Participation in the employee association including social events and sports club subsidies
• Comprehensive social insurance coverage
• Medical check-ups upon joining and regular health examinations

Join the Janu journey

At Janu Tokyo, hospitality is more than service. It is about creating moments that energise, connect and resonate. If you thrive in a modern luxury environment where every detail matters and every interaction carries meaning, we invite you to bring your experience, warmth and individuality to our team. Join us and help shape the future of contemporary luxury hospitality.