Job Description

LIVE IN STYLE AT PREMIER RESIDENCES PHU QUOC EMERALD BAY

Located at Kem Beach – one of the top 100 most beautiful beaches in the world, Premier Residences Phu Quoc Emerald Bay is the perfect resort for families, couples and groups of friends who are looking for excitement and creativity. The resort is located only 25-minute drive away from Phu Quoc International Airport and 40-minute drive away from the center of Duong Dong Town.

At Premier Residences Phu Quoc Emerald Bay, guests can truly “Live in Style” – from staying at a diverse system of accommodations with 752 youthful and modern-designed units offering expansive view looking over the emerald sea, to immerse into the delightful culinary experiences and lifting spirits with astonishing recreational activities.

Aiming to become the entertainment hub of the Southern region of Phu Quoc, Premier Residences Phu Quoc Emerald Bay offers a variety of colorful recreational activities for guests, helping to bring people closer together. The resort is a perfect blend of modern resort style and unique experiences, leaving a fascinating impression on travelers during their journey to the “pearl island”.

• Supervise and effectively manage all restaurants, bars, and F&B service outlets.
• Oversee banquet service operations to ensure high-quality and professional service delivery.
• Support in leading and managing the F&B service team in accordance with the hotel’s organizational structure, HR policies, and operational procedures.
• Conduct daily briefings, establish communication protocols, and ensure effective team coordination.
• Monitor service standards and ensure consistent delivery of exceptional guest dining experiences.
• Assist in developing and implementing systems to monitor departmental performance against established goals.
• Ensure compliance with all legal requirements and hospitality industry standards related to F&B service operations.
• Collaborate with the Sales team to support the promotion and execution of new products, promotions, and services aligned with market trends.
• Work closely with the Executive Chef and Kitchen team to ensure seamless coordination between service and culinary operations.
• Utilize relevant Food & Beverage software systems for reporting, forecasting, and operational control.
• Assist in planning and forecasting monthly revenue, controlling labor costs, and maximizing departmental profitability (service side).
• Participate in preparing the department’s annual operating budget and financial plans in alignment with overall hotel strategy.
• Ensure all team members are properly trained in service standards, upselling techniques, and quality procedures.
• Coordinate with Human Resources for workforce planning, scheduling, and talent development within F&B service teams.
• Perform other reasonable duties as assigned by Management.

Qualifications

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Think “out of the box” profile.
• Good Communication and writing skills
• Bachelor’s degree in Hotel Management, culinary arts, or related eld
• 3 years related experience, including management experience, or an equivalent combination of education and experience

Additional Information

Please contact us via email: tuyen.chau@accor.com