Job Description

Classification: Exempt

Location: Buffalo, New York

Reports to Director of Compliance and Quality Control

Responsibilities:

• Assist with state, regulatory and GSE audits and examinations
• Compliance reviews of marketing materials
• Assist with compliance policy reviews and updates as necessary
• Maintain customer complaint log and tracking until resolution
• Maintain and manage vendor management system
• Complete licensing tasks for company and licensed mortgage loan originators
• Assists with new applications, recertification's, and various tasks involving investors, warehouse lenders, and insurance companies
• Complete new hire and bi-annual exclusionary list reviews
• Maintain and manage new hire and annual compliance courses for associates
• Complete various quarterly reports for state regulators and warehouse lenders
• Work cooperatively with other departments to advise on compliance matters
• Various compliance projects as deemed necessary

Skills/Abilities:

• Excellent oral and written communication skills
• Ability to work independently and with minimal supervision
• Ability to multi-task, stay organized and be detail-oriented

Core Competencies:

• Strong Microsoft Word, Excel and PowerPoint skills
• Strong eye for detail – commitment to excellence
• Ability to work well under pressure
• Positive Attitude and willingness to help others
• Self-motivated with a strong desire to learn

Requirements

Qualifications/Experience:

• High School degree or equivalent, 4-year college degree preferred
• Minimum five years of experience in mortgage lending compliance required