Job Description

Are you ready to make a meaningful difference in patients’ lives with a company that truly values your clinical expertise? Join Pinnacle Home Care in our mission to deliver compassionate, high-quality healthcare where it matters most— at home

Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, has proudly delivered patient-centered care for over 20 years. We are currently seeking an Assistant Director of Clinical Services to join our award-winning team.

The Assistant Director of Clinical Services supports the branch Director of Clinical Services in clinical supervision, documentation review, coordination, and quality oversight. This role functions as the clinical escalation contact in the absence of the DCS and provides ongoing clinician support in care planning, competency, quality initiatives, and HHVBP or HHCAHPS improvement plans.

Key Responsibilities

• Perform documentation, care plan, and OASIS reviews
• Ensure disciplines are aligned with clinical goals and visit utilization
• Audit documentation for quality, accuracy, and compliance
• Support clinical review of admissions, physician orders, and plans of care
• Provide clinical mentoring and case consultation to field clinicians
• Participate in clinician onboarding, education, and competency validation
• Support clinicians with complex case management
• Assist in the education and professional development of Clinical Managers
• Support HHVBP and HHCAHPS performance improvement initiatives
• Participate in QAPI meetings and action plan implementation
• Assist with survey readiness and clinical audit preparation
• Escalate compliance concerns to the Director of Clinical Services as needed
• Serve as backup to the Director of Clinical Services when unavailable
• Assume clinical leadership responsibilities during PTO or leadership absence
• Support productivity and visit utilization monitoring from a quality-of-care perspective
• Ensure accurate visit planning based on patient needs and clinical direction
• Identify and communicate staffing concerns impacting patient outcomes
• Drive discipline-specific case management strategies

Qualifications

• Active Registered Nurse (RN) license in the state of practice
• Graduate of a National League for Nursing–accredited school of nursing
• BSN preferred
• Minimum two years of management or supervisory experience in home health
• Current CPR certification
• Knowledge of governmental regulations and ACHC standards
• Strong ability to manage high levels of stress
• Excellent observation, organizational, verbal, and written communication skills
• Proficiency with computers, Microsoft applications, EMR systems, and technology

Why Choose Pinnacle?

• Personalized, One-on-One Care: Help patients heal and regain independence at home
• Growth & Stability: Over 20 years as Florida’s largest independent home health agency
• Professional Development: Free Continuing Education Units (CEUs)
• Competitive Benefits & Perks: Including Employee referral rewards program
• Recognized Excellence: Proudly ranked a USA Today Top Workplace
• Supportive Culture: A collaborative, forward-thinking team that values both excellence and well-being

Pinnacle Home Care promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or any other legally protected characteristic.

Be part of a company that empowers clinicians to positively impact the lives of over 10,000 patients across Florida every day. Apply today!

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