Job Description

Founded in 1979, the Johns Hopkins Center for Talented Youth (CTY) is a center for innovation dedicated to advancing the field of gifted education through research on testing, programs, and other supports for advanced learners. On the premise that advanced learners come from every community and every demographic, we aim to understand and inform

how these students need to be nurtured to achieve their full potential as learners and global citizens. CTY also runs in-person and online academic programs for bright learners in order to cultivate a community of advanced learners and connect students in and outside the classroom.

We are seeking an Assistant Director of Admissions & Registration Reporting to the Director of Enrollment Management, the Assistant Director of Admissions & Registration Services is an experienced, innovative, and thoughtful leader who has a strong understanding of best practices in student admissions, registration and records, and understands the impact of their role in a strategic enrollment management organization. The Assistant Director of Admissions & Registration Services ensures the integrity, accuracy, and security of all academic and educational records of CTY students and works with center partners to ensure compliance with federal and state regulations, as well as those of other regulatory agencies. He/She will provide strategic planning and direction for the Admissions & Registration office and oversees all operations within that office, including the student information system, admissions and eligibility verification, registration, student academic records and the awarding of certification of completion, transcripts, and eligibility. The position is responsible for the oversight of the academic calendar and course management strategy (schedule of classes, catalog, and calendar). He / She will serve as a member of the Enrollment Management leadership team, contribute to strategic enrollment management planning, and is responsible, in part, for the execution and evaluation of a number of enrollment management initiatives. This position will provide support to CTY leadership on an as-needed basis in order to facilitate the strategic mission of the organization.

Specific Duties & Responsibilities

• Manage, interpret and communicate enrollment operations to provide information to the Director of Enrollment Management.
• Serves as a key representative for Enrollment Management on CTY 4.0 project.
• Provides oversight for all SIS, enrollment, admission and related systems enhancements, and version implementations.
• Assists with tracking enrollment trends to make data-informed decisions.
• Coordinates with the Director of Enrollment Management and center leadership to prepare appropriate policies and procedures.
• Maintains a strong understanding of end-to-end CTY strategic enrollment management processes.
• Organizes projects with various cross-functional administrative and academic teams.
• Oversees data entry into the SIS to ensure proper maintenance and accuracy of student records. Including, but not limited to, generating reports, analyzing student records data, communicating with appropriate constituencies, and ensuring updates are completed in accordance with policies, procedures, and/or standards to resolve inconsistent data.
• Provides leadership and guidance of the Admissions & Registration office.
• Oversees enrollment process from testing to registration.
• Leads office performance and process improvement process.
• Builds, documents, and ensures execution of all admissions, enrollment and registration-related policies.
• Serves as the main lead on FERPA to include ensuring all CTY academic records, forms, website, policies and procedures comply, providing faculty/staff training, processing open records requests, and resolving FERPA related inquires.
• Assists in the validation of data within the SIS as related to student academic records and admissions & registration activities.
• Other duties as assigned.

Minimum Qualifications

• Bachelor's Degree.
• Five years of supervisory or management experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Master’s Degree with 5 - 7 years’ experience in Registration.
• Exceptional experience with student information systems.
• Exceptional written and verbal communication skills.
• Superb organization and planning skills with robust project management experience.
• Strong attention to detail, analytical and problem-solving abilities. Prior supervisory experience is required.

Special Knowledge, Skills, & Abilities

• Computer proficiency and technical aptitude.
• Microsoft Word, PowerPoint, and Excel.
• Microsoft Outlook, MS SharePoint.
• Box and other technologies for workflow management.
• Knowledge of laws and governmental regulations that guide a Registrar’s Office Knowledge of FERPA (Family Educational Rights and Privacy Act).
• Responsible for supervising four employees.
• Ability to make independent judgments that have a significant impact on the organization.
• Strong analytical and judgment skills.
• Ability to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions.
• Must be able to follow written and oral instructions.

Classified Title: Assistant Director Customer Engagement
Job Posting Title (Working Title): Assistant Director of Admissions & Registration (Johns Hopkins Center for Talented Youth)
Role/Level/Range: ACRP/04/ME
Starting Salary Range: $64,600 - $113,300 Annually ($90,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: Mon-Fri 8:30-5
FLSA Status: Exempt
Location: Hybrid/Mount Washington Campus
Department name: CTY Enrollment Services
Personnel area: Academic and Business Centers