Job Description

The Assistant Director will participate in all phases of recruitment and admissions activities and be responsible for supporting the Admissions Office in identifying, attracting and enrolling students from a specific territory. Additional sole responsibilities include oversight of all graduate enrollment process, managing Graduate Coordinators reviewing applicant admission requests, overseeing onboarding of new students, including class registration, meeting tuition obligation, participating in graduate fairs in New England, increasing graduate program attendance, and other duties as assigned. All staff on campus support students and will be involved in student-focused activities.

Duties/Responsibilities

Graduate Recruitment (40%)

• Oversee and implement strategies for increased graduate, transfer and readmission recruitment efforts which includes representing the college on and off campus to prospective students, parents, secondary school counselors and other individuals or organizations involved in the college selection process including at college fairs, high school visits (as needed) and other events.
• This role will successfully recruit, select and enroll an academically talented and diverse student body that meets institutional goals. Develop and maintain communication with prospective students and school counselors through email, phone, text, handwritten notes, and other forms of correspondence. Create retention goals and implement retention strategies to raise graduate student yield from acceptance to start.
• Monitor progress toward targets for the territory through uses of Salesforce/TargetX CRM, dashboards, and other data. Develop and implement recruitment and travel strategies. Includes overnight travel, evening and weekend work. Requires running reports in Salesforce/TargetX CRM, deliver presentations and effectively communicate specifics about KSC in daily/weekend group information sessions. Assist with Admissions events, prospective student visits and other duties as assigned.

Transfer Applicants and Readmission Requests (20%)

• Oversee and implement strategies for increased transfer and readmission recruitment efforts which include representing the college on and off campus to prospective students, parents, secondary school counselors and other individuals or organizations involved in the college selection process including at college fairs, high school visits (as needed) and other events. Create retention goals and implement retention strategies to raise readmit, and graduate student yield from acceptance to start.

Management of Program Coordinators (20%)

• Overseeing graduate Program Coordinator’s production of admissions processes, proactive student outreach and recruitment efforts, increasing Keene State brand awareness, resulting in higher new student enrollment. Partner with Graduate Coordinators to ensure high-touch points throughout the admissions process. Work with Registrar to create smooth on-boarding process with course registration.

Application Reading (15%)

• Independently responsible for the timely and accurate evaluation of approximately 1000 applications using a digital-based application system and issue admissions decisions for graduate admissions, honors consideration and merit-based scholarships.

Administrative (5%)

• Plan travel for recruitment, meet bi-weekly with Program Coordinators to ensure tracking to goals, create reporting tools within Saleforce/Slate/etc to ensure proper documentation of student outreach efforts. Assist with phone call coverage as needed, back-up for other administrative duties, etc.

Requirements

Minimum Acceptable Education & Experience:

• Bachelor’s and four years of post-graduate related experience in higher education.

Knowledge, Skills & Abilities:

• Proven written and oral communication skills; demonstrated experience with Microsoft applications and relational databases. Additional experience in counseling/recruitment/advising.
• Requires running reports in Salesforce/TargetX CRM, Deliver presentations.

Preferred Qualifications:

• Master’s degree or 6 years of relevant experience

Applicant Instructions:

Applicants should be prepared to upload the following documents when applying online within the My Experience: Resume/CV section of the application: (Maximum of 5 Documents)

• Resume/CV
• Cover Letter

Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.

This position falls within the collective bargaining unit for the Keene State College Staff Association (KSCSA), an affiliate of the National Education Association of New Hampshire (NEA-NH).

Keene State College is located in the scenic Monadnock region of Southwest New Hampshire and is an affiliate of the University System of New Hampshire. Located approximately 2 hours from Boston or Hartford CT, and 4 hours from New York City, the region contains many opportunities to enjoy outdoor recreation, cultural events, and a strong sense of community. To learn more about Keene State College, the University System of New Hampshire, and the Keene community, please

visit: https://www.keene.edu, https://www.usnh.edu/ or https://www.ci.keene.nh.us.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Compensation Pay Range:

$43,710.00 - $77,920.00

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

Location

Keene