Job Description

Posting number: 202600056

Department: Information Technology Bureau

Division: 4000 - Information Technology Bureau

Job classification: Assistant Director Information Technology

Posting type: Open

Categories: IT and Computers, Management, Electronics

Summary

Lead the technology. Develop the people. Help shape what comes next.

The Pinellas County Sheriff's Office is seeking an experienced and strategic Assistant Director of Information Technology to join the leadership team of our Information Technology Bureau. Working closely with the Director of Information Technology, IT leadership, agency leaders, and key stakeholders, this position helps shape IT strategy, directs operational activities, leads major technology initiatives, and identifies innovative, cost-effective solutions that support the evolving needs of the agency.

The ideal candidate is an accomplished IT leader who combines strong technical expertise with strategic thinking and effective people leadership. They have experience leading teams and complex technology initiatives, managing competing organizational priorities, and translating technical needs into practical solutions. The successful candidate will provide leadership in areas including IT infrastructure and services, major projects, budgeting and purchasing, vendor and consultant relationships, and the development of IT policies, procedures, standards, and best practices. They will also mentor and develop staff, foster innovation, and help ensure the Bureau is positioned to meet current and future technology needs.

This position offers the opportunity to have a significant impact on the technology that supports every area of the Pinellas County Sheriff's Office. As a member of the IT Bureau's leadership team, the Assistant Director will collaborate across the agency to strengthen technology operations, support organizational priorities, and help guide the continued development of reliable and effective technology services.

If you're ready to lead people, technology, and strategy in an environment where reliable and innovative IT matters every day, we invite you to bring your experience and leadership to the Pinellas County Sheriff's Office.

Salary: $159,700/year

Schedule: Monday-Friday, days

The background investigation process may take up to 6 weeks depending upon the complexity of the applicant's background and position for which they've applied.

Job Description:

Under the general direction of the Director of Information Technology, this position is responsible to ensure the streamlined operation of the IT Bureau in alignment with the business objectives of the organization. This individual will plan, coordinate, direct, and design IT related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT Bureau. The Assistant IT Director will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. This person will also define and implement IT policies, procedures, and best practices. In the absence of the Director, the member will assume the responsibilities of directing the bureau and its functions. Work is reviewed through observation and results obtained.

Supervises Others:Yes

Essential Functions and Responsibilities

• Responsible for their subordinate employees’ welfare and care, individual training in the conduct of their duties and mentoring
• Reviews subordinates work performance, conducts open and honest performance counseling, appraisals and evaluated conditions of performance, initiates corrective action and/or disciplinary action as necessary
• Ensures subordinates meet agency standard in personal appearance, maintains and accounts for materials and agency equipment as prescribed by Sheriff’s Office policy, special or General Orders and Standard Operating Procedures (SOPs)
• Leads IT Bureau operational and strategic planning, including forecasting organizational needs, fostering innovation, and planning large diverse organizational projects
• Benchmarks, analyzes, reports on, and makes recommendations for the improvement and growth of the IT infrastructure and IT systems
• Manages financial aspects of the IT Bureau, including purchasing, budgeting, and budget review
• Develops business case justifications and cost/benefit analyses for IT spending and initiatives
• Develops and implements all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision
• Develops requests for proposal
• Negotiates and administers vendor, maintenance, and consultant contracts and service agreements
• Manages the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals within a large diverse organization
• Oversee provision of end-user services, including help desk and technical support services
• Works with stakeholders to define business and systems requirements for new technology implementations
• Directs research on potential technology solutions in support of procurement efforts
• Keeps current with the latest technologies
• Approves and oversee projects and project portfolios
• Regular and reliable attendance is required as an essential function of the position
• This position is considered essential and, in the event of an emergency or natural disaster, will be required to report to work
• Participates in Sheriff’s Office recruitment and community relations activities as directed
• This list is not intended to be all-inclusive and you may not be responsible for every item listed. The employer reserves the right to assign additional functions and responsibilities as necessary

Examples of duties

• Graduation from an accredited college or university with a Bachelor’s Degree in Information Technology, Computer Science, Computer Technology or related field
• Six (6) years’ experience in information technology that includes customer service
• Three (3) years’ supervisory experience
• Or equivalent combination of education and experience
• Must possess a valid Florida driver’s license
• Consideration for this position requires a credit check

Qualifications

• Strong technical knowledge of network and PC operating systems
• Strong technical knowledge of current network hardware, protocols, and standards
• Extensive application support experience
• Proven experience in IT infrastructure planning and development
• In-depth knowledge of applicable data privacy practices and laws
• Strong understanding of human resource management principles, practices, and procedures
• Strong understanding of project management principles
• Ability to conduct and direct research into IT issues and products as required
• Ability to present ideas in business-friendly and user-friendly language
• Ability to plan and organize the work of subordinate supervisors in a manner conducive to full performance and high morale as reflected in outstanding staff inspections
• Ability to promote and maintain effective relations with members of the Executive Staff, departments under the County Commissioners, the general public and other stakeholders
• Communication skills, both oral and written to communicate effectively at all levels of the organization and with outside agencies
• Ability to operate equipment and instruments utilized in meeting job requirements and operational responsibilities
• Knowledge of the Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA), Workers’ Compensation and Fair Labor Standards Act (FLSA) to ensure proper adherence and assist supervisors to make decisions on various issues within the guidelines of state/federal/agency laws, rules and regulations
• Ability to review and/or complete personnel evaluations of staff in accordance with agency policies to ensure they are fair and impartial, and accurately reflect the job the employee performs
• Ability to establish and maintain effective working relations within and outside the agency
• Ability to communicate effectively both orally and in writing
• Organizational skills
• Time management
• Knowledge of General Orders, policies, and procedures of the Pinellas County Sheriff's Office
• Ability to perform all functions of the job classification without posing a direct threat to the health or safety of other individuals in the workplace

Supplemental information

The physical abilities listed below are estimates of time spent during a typical work day to perform essential functions and responsibilities. Members in this position may be required to:

• Sit up to 8 hours per day
• Stand up to 3 hour per day
• Walk up to 2 hour per day
• Drive up to 1 hour per day
• Occasionally lift up to 20 lbs.
• Occasionally bend, squat, reach, kneel and twist