Job Description

Job Location: PAGNY Corporate - New York, NY 10170,

Position Type: Regular Full-Time,

Salary Range: $125,000.00 - $150,000.00 Salary/year,

Job Shift: 1,

Job Category: Administrative/Clerical, Physician Affiliate Group of New York (PAGNY), a tax-exempt organization affiliated with NYC Health + Hospitals, has an opportunity for an Assistant Director of Human Resources. PAGNY is one of the largest physician groups in New York State and directly employs nearly 4,000 physicians and allied health professionals who serve seven of New York City’s public hospitals, numerous public health community-based practices, and the city’s Correctional Health Service.

The Mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.

NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.

The Assistant Director of Human Resources supports the Director of Human Resources Operations in coordinating and implementing PAGNY-wide human resources policies, programs, and operational practices. Helps ensure consistent, timely, and effective HR services across assigned sites and departments; partners with site HR staff and operational leaders to address day-to-day workforce needs; and supports initiatives related to employee relations, performance management, compensation administration, HR systems, reporting, and policy compliance.

Opportunity Details

• Assist the Director in translating HR priorities and organizational objectives into operational plans, timelines, and deliverables.
• Coordinate the implementation and consistent application of HR policies, procedures, and programs across assigned sites and departments - identify issues and recommend improvements.
• Support performance management processes, including annual reviews, goal setting, performance improvement plans, and manager guidance.
• Assist with compensation administration, including review of salary recommendations, internal equity considerations, job changes, and adherence to established compensation practices and approval processes.
• Coordinate succession planning, talent review, and employee development activities in partnership with site HR staff and leaders.
• Provide day-to-day guidance to site HR teams on HR procedures, employee matters, and operational questions. Escalate complex or high-risk issues to the Director.
• Partner with site administrators and department leaders to address workforce concerns and support effective, consistent HR service delivery.
• Support employee and labor relations activities, including documentation review, investigations, corrective action, and interpretation of applicable policies and collective bargaining agreements, as appropriate.
• Assist in coordinating employee engagement surveys, analyzing results, and tracking follow-up action plans with site leadership.
• Maintain and review HRIS data and personnel records for accuracy and prepare recurring and ad hoc reports and analyze HR metrics, including headcount, turnover, vacancies, and other workforce trends.
• Prepare HR dashboards, reports, and presentations for the Director and senior leadership, as requested.
• Support the development, communication, implementation, and periodic review of HR policies, procedures, forms, and operational guidelines.
• Assist with recruitment and retention initiatives, workforce planning, and onboarding activities to support organizational staffing needs.
• Coordinate HR training and communication for managers and HR colleagues on policies, processes, performance management, and other HR operational topics.
• Support diversity, equity, inclusion, and belonging initiatives through program coordination, data review, and implementation of approved action plans, consistent with organizational policy and applicable law.
• Monitor relevant HR regulatory and compliance updates and assist with communicating changes and maintaining compliant HR practices.
• Identify opportunities to streamline HR workflows, strengthen service delivery, improve documentation, and enhance the employee and manager experience.
• Assist with special projects, audits, policy reviews, and other HR operational initiatives as assigned by the Director.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field required; a Master’s degree or relevant HR certification is preferred.
• Minimum of 6 – 8 years of progressive human resources experience, including experience supporting HR operations, employee relations, performance management, and HR policy administration.
• Healthcare or other complex, multi-site organizational experience preferred.
• Experience supporting HRIS reporting, workforce metrics, and process improvement initiatives.
• Working knowledge of employment laws, HR best practices, and, where applicable, collective bargaining agreements.
• Demonstrated ability to manage multiple priorities, exercise sound judgment, maintain confidentiality, and escalate sensitive or high-risk matters appropriately.
• Strong communication, relationship-building, analytical, organizational, and problem-solving skills.

Benefits include

• 401(k) Company Contribution (subject to IRS contribution limits):
• Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required.
• After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required.
• Generous Annual Paid Time Off (PTO): Vacation and Holiday.
• Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates.
• Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 3x your salary (up to a maximum of $250,000) provided at no cost to you.
• Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family.
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
• Pre-tax employee-paid contributions for commuting expenses.
• Annual Salary = $125,000* - $150,000*

Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York Community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation, serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.

Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity employer committed to equitable hiring practices and a supportive workplace. All candidates are considered based on their individual qualifications, potential, and experience. To learn more about our culture and ongoing workplace practices, please visit our Workplace Culture | PAGNY page.

*Salary Disclosure Information

The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include benefits.