Job Description

Job Profile:

Student Support Specialist 4

Job Family:

Student Support Services

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:

Provides advice and guidance to students in specialized area(s) of academic, professional, and personal support services to overcome complex academic and non-academic barriers and enhance their skills to increase persistence and graduation rates.

Job Description:

Position Salary Range:

• $60,000 - $67,000 annually; DOE

The Assistant Director of Experiential Learning is a highly consultative role designed to expand and elevate high-impact internship opportunities for ASU students. Operating within a collaborative university model, you will serve as a partner to employers, guiding them in designing equitable, mentorship-focused internship programs that align with ASU’s diverse academic programs, student profiles, and academic timelines. Internally, you will drive systemic consistency and quality by leading the Internship Professionals Network (IPN) community of practice—facilitating quarterly meetings, sharing best practices and managing key communication channels, and curating resources that empower internship coordinators across all ASU campuses.

What’s in it for you:

Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes: (Click here to explore options)

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.
• ASU Discounts to sports/events along with discounts with ASU partnerships.

Essential Duties:

• Collaborate closely with academic units and university partners to integrate experiential learning directly into student programs of study, ensuring opportunities are aligned with academic disciplines, curriculum requirements, and career readiness goals.
• Serve as a lead primary consultant for employers, offering expert guidance, industry insights, and strategic recommendations to help organizations design, launch, or enhance high-impact experiential learning
• Serve as a subject matter expert within Career Services on experiential learning.
• Educate and train others on best practices and evolving trends.
• Create and deliver educational resources, workshops, and toolkits for employer partners, with a focus on recruiting best practices, equitable hiring, and meaningful student mentorship.
• Bridge the gap between industry needs and academic preparation, advising employers on how to align their experiential opportunities with ASU student profiles and academic timelines.
• Partner with colleges, academic departments, and key campus stakeholders to identify, develop, and scale high-impact, on-campus internship opportunities that broaden student access to experiential learning.
• Oversee and lead the Internship Professionals Network (IPN), serving as the central convener and resource hub for internship professionals across the ASU ecosystem.
• Design, facilitate, and execute IPN quarterly meetings, workshops, and community- building initiatives to foster collaboration, share best practices, and align university-wide experiential learning standards.
• Develop and maintain consistent communication channels (e.g., newsletters, digital platforms, resource libraries) to keep IPN members informed, engaged, and connected

Desired Qualifications:

• Experience leading, growing, or facilitating a professional network, community of practice, or coalition of cross-functional stakeholders.
• Demonstrated experience in program development, project management, and strategic planning within higher education, career services, or corporate recruiting.
• Experience consulting with external organizations, businesses, or industry partners to design, implement, or improve internship programs and talent pipelines.
• Knowledge of current industry trends, National Association of Colleges and Employers (NACE) career readiness competencies, and equitable hiring/recruitment practices.
• Strong public speaking, presentation, and facilitation skills, with a proven track record of designing and delivering dynamic workshops, training sessions, and large-group meetings.
• Excellent written communication skills, including experience managing communication channels such as professional newsletters, digital resource libraries, or online collaboration platforms (e.g., Slack, MS Teams).
• Ability to train, supervise, and mentor staff, student workers, or volunteers.
• Demonstrated ability to foster collaborative relationships with populations like university faculty, senior leadership, corporate recruiters, and students.
• Ability to work flexible hours (including occasional evenings and weekends) and travel effectively across ASU’s multi-campus ecosystem to meet business needs.

Working Environment:

• Adhering to the Career Services office dress code.
• Lifting and carrying materials, as well as, pulling and pushing carts of up to 30 lbs., with or without accommodations.
• Additional movement requirements include climbing, balancing, stooping, kneeling, crouching, and reaching.
• Sitting and standing for prolonged periods

Department Statement:

The Assistant Director of Experiential Learning is part of a one Career Services team model that provides a variety of career advice services to students and recent alumni through every step of the career & professional development process. Career Services serves ASU students and new alumni through engagement opportunities tailored to their unique backgrounds, talents, experiences, academic preparation and professional goals. Our focus is to ensure Career Readiness as defined by the National Association of Colleges & Employers: Career Readiness

is the attainment and demonstration of requisite competencies that broadly prepare college graduates for a successful transition into the workplace. We help them succeed at every step of their career development process from learning about majors and career options, to finding an internship or first job out of college. We offer professional career advice and are a valuable resource for job outlook, salary and employment trend information.

Career Services provides commensurate programs, services, and resources at all four Phoenix area locations, as well as ASU Online. Staff work collaboratively with Career Services’ leadership and staff at each location, and as part of the Educational Outreach and Student Services (EOSS) Vice Presidential area. EOSS provides the ASU student community with support services, involvement opportunities and a rich Sun Devil experience to assist students in achieving their personal and academic goals. Members of the ASU community aspire to live the Sun Devil Way, creating and sustaining a community that exemplifies achievement, engagement and responsibility.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

A fingerprint check is not required for this position.