Job Description
Position Summary Information
Primary Purpose
The primary purpose of the Office of Student Financial Aid is to assist students and families in securing the financial resources necessary to attend college. The major activities of this unit include assisting students in completing required applications and meeting eligibility guidelines for various financial aid programs, evaluating all requests for eligibility, and administering all scholarships, grants, loans, and student work programs that are available to Appalachian students.
Minimum Qualifications
- A Bachelor’s degree is required from an accredited college or university, as well as one year of general administrative experience involving public contact in a higher education setting.
- Strong customer service skills, as well as excellent oral and written communication skills, are a must.
License/Certification Required
Preferred Qualifications
- Prefer at least one year of financial aid experience at the level of counselor or higher.
- Master’s degree preferred, especially in a related area such as higher education administration/leadership.
- Experience with automated financial aid delivery systems (Banner/ FAMSSCT) is desirable, as is familiarity with report writing tools, such as BRIO, PL/ SQL, or Web Focus.
- A highly organized individual who is able to multitask and is detail-oriented is extremely desirable.
Essential Duties and Responsibilities
The Assistant Director-Counselor advises prospective and enrolled students, parents, and community members on all aspects of federal, state, institutional, and private financial aid. Responsibilities include, but are not limited to:
- determines eligibility for and awards financial aid to students in accordance with federal, state, institutional, and private guidelines, policies, rules, and regulations;
- other administrative functions relating to awarding, certifying, and establishing eligibility for various federal, state, and institutional financial aid programs.
- In carrying out the duties of this position, public speaking is often required in a variety of capacities.
- This position involves supervising permanent and/or temporary employees in one or more functional areas within the office.
- An additional requirement of this position is to review and enhance both written and visual forms of office communications.
Type of Position
Full Time Position
Staff/Non-Faculty
Staff/Non-Faculty
VISA Sponsorship?
VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.
Appointment Type
1.0
Work Schedule/Hours
Mon-Fri, 8:00am 5:00pm, some night and weekend work required.
Number of Hours Per Week
40
Number of Months Per Year
12
Mandatory Staff
No
Suggested Salary Range
Salary is competitive and commensurate with qualifications and experience.
Physical Demands of Position
Typical physical demands of professional position within university office area.
