Job Description

The Assistant Departmental Project Manager supports the successful delivery of business transformation and continuous improvement initiatives across the Credit & Commercials Group. The role independently manages assigned departmental projects, conducts business analysis, documents and improves business processes, and coordinates implementation in accordance with established project governance standards. The role works under the direction of the Departmental Project Manager and may be assigned projects across business units based on priority, complexity, confidentiality, and team capacity.



Roles and Responsibilities:

• Manage assigned departmental projects from planning through implementation and closure.
• Coordinate stakeholders, timelines, risks, issues, deliverables, and project status reporting.
• Conduct business analysis, requirements gathering, process mapping, and solution validation.
• Support process improvement initiatives and maintain required project/process documentation.
• Prepare and coordinate UAT, defect tracking, implementation, knowledge transfer, and hypercare
• activities.
• Provide BA and project documentation support to DPM-led initiatives as assigned.
• Maintain project governance artifacts and ensure compliance with established standards.
• Perform other project delivery responsibilities assigned by the Departmental Project Manager based on
• portfolio priorities.