Oversees all aspects of a school or department’s numerous enrollment services and processes, providing vision, supervision, implementation, and evaluation of effective, student-centered recruitment and selection. Liaises with central admissions and communications offices, interprets data regarding recruitment, application, and admission, and develops school or department-wide strategies and activities. Initiates or assists the planning and design of enrollment services’ research agenda and recruitment calendar. Oversees regular review, evaluation, and reporting of admissions application, credentials and pre-requisites. Identifies and develops marketing messaging and opportunities to increase school/department visibility, representing assigned school/department and the university at special recruitment events. Supervises all unit staff and daily operations, and develops and maintains close working relationships with the university community.
Minimum Education: Bachelor's Degree Minimum Experience: 6 years Minimum Field of Expertise: Bachelor’s degree in business management, administration, higher education, or a related field. Six years’ experience in admissions and recruitment at an academic or higher education institution. Extensive experience in a leadership or management role in higher education, with solid knowledge of transfer credit policies and financial aid programs. Deft ability to gather, analyze, evaluate and assess large amounts of physical and digital data. Skilled in interviewing, counseling, conflict resolution, problem-solving, and decision-making. Proven ability to interpret, analyze, and apply pertinent policies, procedures, regulations, and requirements. Skilled at organization, with astute attention to detail. Strong interpersonal and diplomatic skills for communicating tactfully with all levels of staff, media, and diverse individuals and groups. Ability to lead and guide diverse, high-performing teams, fostering an environment of trust, collaboration, transparency, and accountability. Exemplary written and oral communication and presentation skills, with experience developing communication plans, instructional materials and related content. Solid organizational skills.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu Inquiries will be treated as confidential to the extent permitted by law.
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