Job Description

We are looking for a proactive and detail-oriented Credit Controller to join our City Management team. The ideal candidate will play a vital role in managing credit risk, ensuring the prompt collection of receivables, and supporting budgeting and expenditure tracking efforts. This role requires a strong understanding of financial principles and the unique dynamics of the real estate industry.

Key Duties and Responsibilities

1. Credit Control

• Manage accounts receivable, ensuring timely invoicing and follow-up on outstanding payments.

• Monitor debtor accounts and maintain updated records of collections and balances.

• Prepare regular reports on aged debtors, cash flow forecasts, and collection performance.

• Ensure optimum service charge and other city revenues collection.

• Propose to the management, reasonable payment plans for outstanding payments and ensure clients stick to their payment plans.

• Coordinate between City Management, Tatu Markets, the procurement department, finance department, contractors and other key stakeholders ensuring efficiency in the flow of transactions.

• Foster positive and productive client relationships through periodic physical and virtual meetings with external and internal City Management clients, external client’s contacts updates and communication tracking.

• Expeditiously handle customers' questions or complaints.

• Ensure the City Management department’s data, documents and records are well organized, easily retrievable and stored digitally and physically backed up whenever necessary.

• Perform any other tasks assigned by the management.

2. Budgeting & Expenditure Tracking

• Assist in the preparation, consolidation, and review of departmental and company-wide budgets.

• Monitor actual spending against budgeted figures and highlight key variances.

• Track operational expenditures and report on project-specific budget utilization.

• Collaborate with other departments to ensure adherence to approved financial plans.

Requirements

• Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• A minimum of 3–5 years’ experience in credit control and budgeting, preferably within the real estate, property management, or construction sectors.
• Proficient in accounting systems and MS Excel; experience with ERP systems is an added advantage.
• Strong analytical, negotiation, and interpersonal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Professional certification, such as CPA, ACCA, or equivalent, is a plus.