We are looking for an Assistant Counter Manager to lead and inspire an energetic and passionate team who are dedicated to creating experiences with our clients.
With strong business acumen, you will lead retail activities that reinforce the brand’s image and leadership in the market by liaising with field, corporate and global functions. You will thrive in this role if you are able to think ‘outside the four walls’ and always have the entire client pathway in mind, including the omni-channel context.
Leveraging your unique experiences, Chanel will enable you to…
Share brand vision and culture, blend it into story-telling and client experience
Lead a scaled team to achieve sales targets and support performance of individuals to meet KPIs
Partner with learning team to coach and develop team. Nurture talent for pipeline building
Ensure operational procedures according to guidelines and optimize in-store operational efficiency
Deliver excellent and unique client experience, retain and grow client loyalty
You are energized by…
Opportunities to influence business strategies by sharing observations of competition, business trends and client insights
Identifying business opportunities and develop business initiatives in line with the brand vision and strategy
Leading with professional coaching partners in enhancing team performance and development
Being the CHANEL Ambassador by ensuring brand image, service and client experience in store
What you can bring to the team…
Strategic and entrepreneurial thinking to drive business results with holistic planning
Excellent leadership skills to drive execution, collaboration, partnership and client experience
Role model coaching mindset and behavior in empowering and developing team to perform
High sense of curiosity, agility, self-motivation and continuous learning spirits
Appreciation for art, luxury and beauty
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.
As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
