Assistant Coordinator - Safety & Security
Entity: Aga Khan Hospital, Karimabad
Location: Karachi, Pakistan
Introduction:
The Aga Khan University Hospital(AKUH) is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 Off-Campus Hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.
Responsibilities:
The candidate will be responsible to:
- ensure protection of life and property by providing safety and security coverage for all patients, visitors, employees, students, trainees, and volunteers of AKU Outreach/offsite areas within the assigned perimeter.
- act as team leader for all security staff in the assigned area and ensure effective performance, discipline, and supervision.
- collect updates on law and order situations from police and other relevant agencies and disseminate information to all concerned outreach/offsite users.
- coordinate the serviceability, maintenance, and monitoring of electronic security equipment in the assigned area, control room, and SIRC.
- ensure the safety of AKU property and the protection of patients, staff, and visitors at all times.
- prepare an equitable duty roster for all security staff for approval by the assistant manager/manager and ensure its proper implementation.
- assist the assistant manager/manager in implementing organizational and departmental policies and procedures.
- identify gaps in security procedures and recommend appropriate corrective measures.
- ensure effective deployment of security staff to maintain a safe, secure, and well-protected environment.
- supervise security supervisors and security guards effectively during assigned shifts.
- maintain and verify all security registers, logs, books, and records in the security control room/SIRC.
- conduct regular rounds of the premises to monitor supervisors and guards, ensuring alertness and adherence to assigned duties.
- take prompt action in the event of any security or criminal incident and report it immediately to the departmental head/manager.
- coordinate the issuance of staff uniforms/apparel.
- maintain discipline and assist in controlling overtime and leave under the guidance of the assistant manager while also handling general administrative matters of security staff.
- collect law and order updates from police and district administration during shifts and share relevant information with concerned departments as required.
- ensure compliance with race/pass protocols.
- liaise with and escort police and other law enforcement representatives during their presence on site for official duties.
- perform any other tasks assigned by the departmental head/manager.
- coordinate and deploy security staff effectively during emergencies or any untoward situation.
- provide training and guidance to security staff and other relevant personnel as required.
- operate and handle available fire-fighting equipment when necessary.
