Performs routine administrative or technical support functions. Prioritizes assignments and organizes functions to insure effective office or departmental operations. Process and maintains confidential information. May lead and train lower level staff. Performs related work as required.
Coordinates departmental office or technical support functions including organizing clerical or technical support functions and determining priority of tasks to insure efficient departmental functions.
Utilize the Action List to track referrals for radiologic testing and specialty consultation to remove barriers to accessing primary and specialty services.
Determines and secures required resources and support services.
Contacts patients identified through the population Health Dashboard Action list, based on the required clinical core measures.
Prepares and generates routine reports and responses as the request of the BLISS CEO. Determines information required to complete reports and contacts appropriate sources for information. Complies data and prepares statistical information for reports or inquiries.
Maintains and updates databases. Conducts periodic audits to ensure data integrity.
Participates in Pediatric Birthday Card Initiative.
Various tasked assigned by the BLISS CEO.
Generate report of vaccinated and non-vaccinated patients and participate in Vaccine Outreach and Counseling Program
Participates in training activities organized including population health, Action List and other trainings request by the BLISS CEO
Arranges for information technology, such as repairs, setups, hardware upgrades, email, and internet connections through Change Request.
Prepares reports at the request of the BLISS CEO
Participates in Primary Care Physician (PCP) Panel Growth Initiative.
Follow the BronxCare Diagnostic Test Tracking Policy ( PM.DT10)
Review all recall alerts from providers
One (1) year administrative experience or equivalent combination of education, training or experience.Completion of a business or technical school program preferred.
High school/ or GED required.
BronxCare is the largest voluntary, not-for-profit health and teaching hospital system serving the South and Central Bronx, with 859 beds and more than 4,500 employees. Its two main hospital divisions, comprehensive psychiatric and chemical dependency programs, long-term care facility, and extensive outpatient network of 39 practices are providing the wide range of services needed by the community. BronxCare is now among the largest providers of outpatient services in New York City, with close to 750,000 visits annually. Its ER is among the largest in the nation with 127,000 visits annually.
In 2023, BronxCare received full accreditation from the Joint Commission, the leading accrediting authority for hospitals in the nation. Its medical school affiliation with the Icahn School of Medicine at Mount Sinai and clinical collaboration with the Mount Sinai Health System, as well as 16 accredited residency and fellowship programs, are strong indicators of excellence. BronxCare’s outpatient practices are also certified as a Level Three Patient-Centered Medical Home (the highest designation) by the National Committee for Quality Assurance (NCQA).
As an engine for positive change, BronxCare has infused more than $400 million into the Bronx economy, including a new Pediatric Specialty Center and Ophthalmology Practice, among numerous other capital projects. A new 33-bed Medical-Surgical Unit at the Concourse Hospital Division and 20-bed Adult Psychiatric Unit at the Fulton Hospital Division will increase inpatient capacity to 912 beds, further reinforcing BronxCare’s ability to address the significant needs of the Bronx community.
BronxCare is also modernizing its Inpatient Maternity and Labor and Delivery Units, as well as its Women’s Health Center and Neurology Suite, to improve the patient experience. Additionally, BronxCare’s Dr. Martin Luther King, Jr. Health Center Practice at 174th Street will be opening.
