Job Description

About the job.

Are you interested in progressing your fleet management career with National Highways?

We’re looking for an Assistant Contract and Performance Manager to join the National Fleet Team within our Operations Directorate. With a strong background in operational fleet management, you would be expected to hit the ground running leading specific fleet contracts, delivering internal and supply chain audits, administrating financial mechanisms, managing risks, implementing change, and analysing performance and compliance to contribute to a best practice and value for money service.

This national role will be worked on a hybrid basis, with 2 days per week in your local office. There will also be a requirement to travel to Birmingham / Nottingham 1 day per month for team meetings. The occasional overnight stay will also be required.

• Manage the governance of specific allocated fleet contracts and monitor the performance and compliance of the contract the deliver value for money.
• Carry out fleet supplier audits, ensuring a consistent approach to supplier management and working to achieve best practice.
• Collate and analyse fleet performance and compliance data, identify significant variances, administer the performance mechanisms under the contract, share effective practice, support benchmarking activity and contribute to consistency of reporting.
• Identify contractual risks and implement changes where required.
• Administer the financial mechanisms within fleet contracts, ensuring we manage the risk of financial loss and ensure value for money against relevant budgets.
• Manage relevant contract forecasting against annual budgets, to ensure accurate reporting to the business is maintained.
• Operate as a first point of contact for dedicated regional colleagues, managing effective relationships and supporting with operational challenges.
• Be an effective problem solver, thinking creatively to solve what can be challenging and time critical issues.

About you.

• Strong and demonstrable experience of working in operational fleet management.
• Strong communication and stakeholder management skills. The ability to manage challenging environments and conversations is essential.
• Fleet management skills or fleet management qualification desirable, but the successful candidate will be expected to progress through fleet management qualifications with the AFP.
• An understanding of the vehicle manufacturing industry and or supply chain would be helpful.
• Experience of effectively using performance measurement and management processes, or ability to develop this capacity.

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

We offer many different ways to work flexibly and we’re open to discuss part-time working, job shares, and flexible start and finish times.

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

• Our total reward package includes basic salary, the potential for a performance related bonus
• Contributory pension scheme with employer contribution of up to 10%
• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
• Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
• Life assurance of 4 times annual salary
• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
• Community friendly – offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

• Right to work check
• 3 year employment history references
• DBS criminal record check
• Social media and adverse journalism check
• Driving licence check (if applicable)
• Fit to work questionnaire (for all), followed by a medical check (if applicable)
• Qualifications and/or professional membership check (if applicable)

And finally

We reserve the right to close before the advertisement expires.