About Us
The Hotel Windsor, an iconic Australian hotel embodying the architecture and elegance of a European style ‘Grand Hotel’. Our beautiful hotel is looking for an Assistant Concierge to join our team on a Full-Time basis. We welcome positive, passionate, honest and hardworking individuals into our team, and commit ourselves to the highest professional standards. We support integrity and initiative and we strive to give opportunities for personal and professional development in a supportive environment.
The Role
Reporting to the Front Office Manager, you are the first and last point of contact for our guests, therefore great Customer Service skills are a must! Sound knowledge of public transport, local attractions, restaurants & events in Melbourne are essential elements of the role.
Duties
Skills & Experience
Benefits
This is a full-time position on a rotating roster. You must have full work rights in Australia to apply. Please note that only short-listed candidates will be contacted for this role.

Brimming with old-world charm and luxury, The Windsor is the last remaining grand heritage hotel in Australia. Established in 1883, it combines the classic beauty and architecture of the Victorian era with the graciousness of the time.
Nestled across parkland and the historic Parliament House in the heart of Melbourne (city), stepping through the polished brass doors here transports you to a quiet oasis. This is the only place where one can hold a meeting, conference or private event in the heritage-listed Grand Ballroom - a rarity in Melbourne and one that has left indelible impressions on guests both Australian and international.
In recent years, The Windsor has expanded into a collection of hospitality establishments including two hat native Australian x modern Asian restaurant Aru, modern Australian restaurant & bakery Antara, and notable Asian-Australian bakery Kudo. These also feature private dining rooms for entertaining.