Job Description

BITCO Corporation is seeking an Assistant Compliance Coordinator to join our Home Office located in Davenport, IA As a respected specialty insurer with 11 branch offices across 10 states, BITCO delivers tailored insurance solutions to complex industries such as construction, forest products, and oil and gas.

This position is open to a hybrid/remote work arrangement, blending flexibility with meaningful in-person collaboration. Candidates should be comfortable with occasional business travel to other BITCO offices and offsite locations.

At BITCO, our work is guided by core values. We care deeply about our people, partners, and customers. We are committed to excellence and accountability. We deliver on our promises with integrity and precision, and we strive to make a meaningful impact in everything we do. These values drive our mission to protect the people and industries that keep America running.

Join the BITCO team and be part of a workplace built on collaboration, open communication, and a positive culture that supports growth and success. If you are passionate about operational excellence and ready to make a measurable impact within a growing, industry-leading organization, BITCO offers the platform and challenge you have been seeking.

We’re looking for a detail-oriented and reliable professional to support regulatory compliance. In this position, you’ll be responsible for maintaining producer appointments for the Company. You will also assist with the statistical reporting function by preparing general reports for submission to state insurance departments/bureaus, industry associations, and corporate management.

If you enjoy working with systems and data, solving problems, and providing excellent service to both internal and external stakeholders, this is an opportunity to grow your career while making a meaningful impact!

Primary Responsibilities:

• Maintain producer appointments database and manage workflow for onboarding new producers, create and review periodic reports, and review and correct errors in the system
• Communicate effectively with individual producers, branch offices, and internal departments in order to complete appointment requests and follow up on missing items
• Review state and vendor appointment notices to manage workflows and address processing issues
• Reconcile state appointment lists with producer database prior to state appointment renewal billings; review invoices and request payment for appointment renewals
• Utilize software systems, Microsoft Excel, and other tools in entering, accessing or retrieving data/information in/from various systems
• Respond timely to inquiries and reporting needs, providing excellent customer service to internal and external customers
• Ensure accuracy of department information, files, reports, and records
• Work in a harmonious manner, accept supervision and directions, and interact in a cooperative manner with supervisors, co-workers, internal customers, and other company personnel
• Perform other duties as assigned

Qualifications:

• Associate's degree in Paralegal Studies, Business, or related field
• Previous work experience at an Insurance Carrier preferred
• Proven attention to detail and high degree of accuracy
• Must have strong communication skills, both written and oral, and strong interpersonal skills, with the ability to work with all levels of an organization
• Time management skills, with ability to timely and accurately organize, prioritize, and complete responsibilities
• Strong analytical and problem-solving skills
• Proficient understanding and application of Microsoft Office products, including Excel, Outlook, and Word

Work Environment & Physical Requirements:

• Must be legally authorized to work in the United States
• Office environment; this position is eligible for a hybrid work schedule, as approved by manager
• Frequently sit at a desk or other workstation for extended periods of time
• Occasionally lift and carry equipment and/or materials weighing up to 15 pounds
• Routinely bend, kneel, reach, see, be mobile, and walk around
• Must be able to attend and perform job duties effectively both in-person and virtually, as required by manager
• Travel – none to minimal

Benefits:

• Competitive salary paired with a comprehensive benefits package
• Generous paid time off, plus 12 paid holidays annually
• Comprehensive health coverage, including medical, dental, and vision plans
• Additional protection through accident, critical illness, and hospital indemnity insurance
• Company-paid life insurance equal to 2× annual salary
• Company-paid short-term and long-term disability coverage
• 401(k) Savings and Profit-Sharing Plan through Old Republic
• Ongoing education, training, and professional development opportunities
• Support for industry certifications and insurance designations, including financial assistance
• Flexible scheduling with a two-hour window for start and end times within a 7.5-hour workday
• Opportunities to give back through corporate philanthropy and community service initiatives
• Optional benefits including travel, commuter, and pet insurance
• Employee wellness support through a dedicated fitness program