Job Description

Assistant Manager/Client Services Manager - Highlands at Alexander Pointe - Charlotte, NC

At Pegasus, we understand how valuable you are and we want to offer you a career, not a job.

If our employees are happy, our owners are happy! We are growing and need YOUR expertise. We invest in you, challenge you, give you everything you need to succeed, and allow YOU to control your own future.

So, what’s in it for you?

• Generous commission
• Upward mobility and true career growth
• 15 days of PTO
• 12 Paid Holidays
• 100% Paid Medical Benefits for Employee
• 401k with company match
• Excellent culture to thrive in a best in class environment
• Career growth, development, chance to lead and move up
• Supportive leadership and teams
• $500 employee referral bonus

YOUR ROLE AS A Resident Relations Manager:
You will be the front liner when it comes to Resident experience and support. You will be responsible for receiving all resident issues, payments, lease inquiries, etc. Using high-level communication skills along with strategic consultative selling skills, your dynamic, supportive, and considerate personality, combined with community knowledge, provide the positive and genuine experience people crave and seldom discover when looking for their home. You will also oversee the leasing team and provide assistance when needed.

Qualifications:
To be successful in this role you should be/have:

• Multifamily experience required
• OneSite experience/knowledge preferred
• Customer-focused attitude and great interpersonal skills
• Knowledge of technology products including OneSite
• Problem-solving skills
• Self-driven and desire to succeed
• Working knowledge of Social Media
• Microsoft Office product suite: Word, Excel, Publisher, PowerPoint, Outlook
• Marketing Concepts
• Customer-Focused with excellent communication skills, verbal and written
• Timely, organized, and efficient
• Adaptable, creative, and open-minded
• Professional appearance and demeanor
• Sales savvy and eager to help people find the right home

#INDHP