Job Description

💼 Assistant Community Manager

📍 Marlboro, NJ

💰 $70,000 – $80,000 / year

OVERVIEW

A self-managed homeowners association community in Marlboro, NJ is looking for an Assistant Community Manager to support day-to-day operations for a 766-home community. You’ll work directly under the Community Manager and report into the Board of Trustees, handling the financial, administrative, and resident-facing work that keeps a self-managed HOA running smoothly. If you like owning the details — AR, board reporting, vendor coordination — and want real responsibility in a self-managed environment rather than a third-party management company, this is a strong fit.

💼 WHAT YOU'LL DO

• Support the Community Manager on all day-to-day HOA operations, stepping in to keep things moving when they’re unavailable.
• Handle resident communications, from routine questions to following up on open issues until they’re resolved.
• Manage dues collection and accounts receivable, including tracking delinquencies and following up on past-due accounts.
• Prepare and help present monthly financial reporting to the Board of Trustees.
• Process architectural committee submissions, tracking requests through review and keeping residents updated on status.
• Coordinate clubhouse scheduling and resident use of shared amenities.
• Oversee vendor contracts and day-to-day vendor relationships across landscaping, pool maintenance, and snow removal.
• Help manage larger repair projects, from scheduling to confirming the work actually gets done right.
• Keep HOA records, meeting minutes, and resident files organized and audit-ready.

🤩 WHY YOU MATTER

A self-managed HOA doesn’t have a management company to lean on — the team running it is the whole operation. You’re the link between residents, vendors, and the Board, making sure dues get collected, bills get paid, and the community actually looks and runs the way residents expect. Get this right and the Board barely has to think about day-to-day operations. Get it wrong and residents notice fast.

🎒 WHAT IT TAKES

• 2-4+ years of HOA or community association management experience.
• Comfortable owning AR and dues collection, including following up on delinquent accounts.
• Experience preparing financial reports for a board or ownership group.
• Strong written and verbal communication — you'll be the first point of contact for resident questions and complaints.
• Organized enough to track multiple open items (architectural requests, vendor work, collections) without anything slipping.
• Comfortable managing vendor relationships and holding contractors to scope and timeline.
• CMCA certification, or working toward one, is a plus but not required.
• Able to work independently and use good judgment — self-managed communities don't have layers of corporate support to fall back on.

🏆 THE PERKS!

• $70,000 – $80,000 / year
• A real seat running operations for one of the larger self-managed communities in the area — 766 homes
• Direct exposure to board governance and HOA finance, not just day-to-day admin