Job Description

Are you passionate about fostering vibrant communities and ensuring residents’ satisfaction? Join our dynamic team at Associa, a leading property management company dedicated to enhancing the living experience in our managed properties. We are currently seeking a proactive and enthusiastic Community Manager Assistant to support our community management initiatives.

What We Offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated a Great Place to Work for nine consecutive years and many of our locations have been awarded as Best and Brightest.

Compensation:
$26.00/hour; direct experience highly considered.

Employment Type:

Full Time

Work Location:

27051 Towne Centre, Suite 200, Foothill Ranch, CA 92610

How Our Employees Make an Impact:

Our Community Manager Assistants play a crucial role in fostering a sense of community within our managed properties. Such responsibilities include:

• Act as a liaison between residents and the property management team, addressing concerns, organizing community events, and promoting a positive living environment.

• Assist in day-to-day operations, including managing inquiries, maintaining records, and coordinating property-related communications.

• Help curate and maintain social media platforms to promote community events, share updates, and engage with residents online.

• Collaborate with the Community Manager to ensure effective communication channels between residents, management, and other stakeholders.

Qualifications

• High School Diploma or GED

• Minimum one year experience in customer service

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level

• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level

• Knowledge of customer service best practices and conflict resolution techniques at a proficient level

• Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.

• Able to prioritize, manage time, and meet deadlines.

• Able to interpret verbal and/or written instructions at a proficient level.