Job Description

Assistant Community Library Connector - (Saturdays Only)

Permanent

Working 7.3 hours per week

Location: Opportunities in Libraries around the City (specifics to be determined during Interview Stage)

Shift: 08:45 – 17:00 - Working every Saturday

Are you passionate about empowering communities through access to information, digital services and cultural activities. Join our team as a Assistant Community Library Connector and become the primary point of contact for residents in Birmingham, helping to deliver a comprehensive, welcoming and supportive library service. You will play a vital role in supporting local households by providing information, guidance, resources, and access to a wide range of services promoting well-being, independence, and digital inclusion across the community.

You will also work closely with local stakeholders to develop a strong network of support services and activities, translating the library’s vision into practical, community-led initiatives.

Key Responsibilities:

• Be the first point of contact for residents, supporting access to holistic services including finance, housing, employment skills, education, and well-being
• Promote digital inclusion by helping residents build digital skills and confidence
• Deliver a high-quality library service in line with national standards and legislation
• Issuing, returning, and maintaining library materials; handling cash transactions; and supporting administrative tasks
• Promoting literacy, cultural activities, study and homework support tailored to community needs
• Build relationships with local stakeholders and community partners
• Support the development of a strong network of services and activities for residents
• Maintain accurate records and uphold council service standards
• Participate in training and take responsibility for personal development
• Work flexibly across community settings, including evenings and weekends
• Hold keyholder responsibilities for opening and closing library buildings
• Committing to your own continuous professional development to enhance service quality

For any informal enquires please contact: Resourcing@birmingham.gov.uk

Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached

and Person Specification