Job Description

Join our Team! Leland Management is seeking an Assistant Community Association Manager for one of our communities in the St. Augustine, FL area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 15 consecutive years, including winning first place in our category for 2021! The position is full-time with competitive pay and excellent benefits.

• Assist manager with preparation and distribution of BOD, budget and annual meeting mailing materials
• Flexible with requested hours and must be able to be onsite or applicable business office as required.
• Receive and process maintenance requests, track work orders
• Receive incoming owner and vendor calls, take appropriate action as needed and keep the manager informed
• Assist in maintenance of homeowner association follow up file and necessary changes to contact information in management working files
• Prepare and distribute welcome packages for new homeowners
• Facilitate Association and vendor mailings
• Assist in producing an Association newsletter
• Maintain Association liability insurance information
• Assist in the creation and support of an Association web site for owner access to rules, governing documents, minutes of meetings, newsletter distributionCreate reports (landscape, work orders; delinquencies, violations) out of the management software
• Attend and take minutes for two ARB meetings per month.
• Coordinate ARB processing (architectural) requests and answering inquiries
• Assist manager on any special projects
• Back up to maintaining Association gate computer
• Serve as back up manager when association manager is out
• Assist with review of all Association contracts and preparation of bid specifications as needed
• Assist with any mailings to members as directed by manager
• Assist with preparation and distribution the agenda and packets for board of directors’ meetings
• Attend the annual homeowners meeting check in the owners, assist with election procedures
• Oversee Barcode and controlled Access to community
• Assist with Excel spreadsheets as needed for community and CAM
• Facilitate Email blasts through Mail Chimp or platform adopted by the Association
• Attend Committee Meetings as needed by Association
• Assist in the enforcement of the Association Bylaws, CC&Rs, Rules and Regulations and Architectural guidelines
• Assist and guide personnel on various tasks