Job Description
Replies within 24 hours
Benefits:
- Competitive salary
- Employee discounts
- Opportunity for advancement
About Crunch Fitness Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of 'No Judgments.' Our clubs are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full-service locker rooms, and a functional training area. We are looking for energetic, enthusiastic people who are passionate about health and fitness to join our team.
The Assistant Club Manager (ACM) at Crunch Fitness is a high-energy leader responsible for assisting the Club Manager in the daily operations, sales, and management of the club. Reporting directly to the Club Manager, you will be a key driver in ensuring our "No Judgments" philosophy is felt by every member who walks through our doors. The ideal candidate is a proactive leader who excels in sales, enjoys developing staff, and is obsessed with providing a world-class member experience.
Reporting Structure
Essential Duties & Responsibilities
Sales & Revenue:
- Drive membership and personal training sales through consistent lead generation and follow-up.
- Oversee the sales process from initial inquiry to closing, ensuring all team members are trained on effective sales techniques.
- Monitor daily, weekly, and monthly sales goals and implement strategies to meet or exceed targets in coordination with the Club Manager.
Staff Management:
- Assist the Club Manager in the recruitment, hiring, and training of club staff.
- Conduct performance evaluations and provide ongoing coaching and feedback to ensure team growth and accountability.
- Manage staff scheduling to ensure optimal club coverage and member service levels.
Operations & Facility:
- Maintain a clean, safe, and organized club environment by conducting frequent facility walkthroughs.
- Ensure all equipment is in working order and coordinate with maintenance for any necessary repairs.
- Support the Club Manager with administrative tasks including payroll processing and reporting.
Member Experience:
- Resolve member concerns and inquiries with a professional and solution-oriented approach.
- Foster a welcoming environment that encourages member retention and community engagement.
- Assist in the planning and execution of club events and local marketing outreach.
Qualifications
- 1–2 years of management experience in a fitness, retail, or hospitality environment preferred.
- Proven track record in achieving sales goals and managing a team.
- Strong organizational and multitasking skills with high attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in MS Office and the ability to learn club management software quickly.
- High School Diploma or GED required; Bachelor’s degree in a related field is a plus.
- CPR/AED certification (must be obtained within 30 days of hire).
Physical Requirements
- Ability to stand for long periods.
- Occasional lifting of weights (up to 50 lbs) may be required to assist with equipment or club organization.
Benefits
- Competitive compensation plan (salary position)
- ICHRA Health Reimbursement Available
- Free gym membership and discounts on personal training and retail.
- Opportunities for career advancement within a rapidly growing fitness brand.
Crunch Fitness is an equal opportunity employer and a proud 'No Judgments' zone.Compensation: $45,000.00 - $50,000.00 per year
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
