Job Description

Assistant Club Manager

📍 Location: South West London
💰 Salary: £24,000 + Uncapped Bonuses
🕒 Job Type: Full-Time

A fantastic opportunity has arisen to join a brand-new health and fitness club opening soon in South West London We’re looking for a motivated, energetic and commercially-minded Assistant Club Manager who is ready to be part of an exciting launch and ongoing growth journey. If you love health and fitness, thrive in a fast-paced, member-focused environment, and are passionate about people and performance, we want to hear from you!

Why Join Us?

• 💸 £5–£10 per sale commission based on performance
• 💼 Monthly retention bonuses (£200–£300) based on active member targets
• 🎯 Be part of an exciting new club launch from the ground up
• 📱 Lead and influence marketing and social media strategies
• 🧠 Real career development opportunities in a growing company

Your Role at a Glance:

As Assistant Club Manager, you will work closely with the Club Manager to support all areas of daily operations. From sales and member retention to team supervision and social media, you'll help drive the club’s success, deliver exceptional customer experiences, and help build a positive, welcoming gym community.

Key Responsibilities:

Sales & Membership Growth

• Lead from the front with direct membership sales
• Convert incoming leads through calls, walk-ins, and outreach
• Support and coach the sales team to hit monthly targets
• Track KPIs and manage CRM systems with accuracy
• Implement local business partnerships and corporate memberships

Member Retention

• Ensure all members feel valued and supported
• Work with the Club Manager to track retention rates and reduce churn
• Create a club culture that feels inclusive and community-driven
• Deliver an excellent onboarding experience for new members

Operations & Team Support

• Maintain cleanliness, equipment standards, and staff coverage
• Coordinate stock, vending, and basic facility upkeep
• Support in staff training and team development
• Take ownership of key club processes in the Club Manager's absence
• Responsible for the teams studio timetable.

Marketing & Social Media

• Create engaging content for social media channels
• Contribute to marketing ideas and promotions to drive leads
• Build awareness through local campaigns, events, and digital engagement
• Keep the club’s online presence fresh and informative

Health & Safety

• Help maintain compliance with all health & safety standards
• Monitor and support risk assessments and operational checklists
• Ensure facilities remain safe, secure, and in excellent condition

What We’re Looking For:

• Proven experience in a sales or customer-facing leadership role
• Experience in a fitness, leisure, or hospitality environment preferred
• Passion for fitness and building a positive, energetic club culture
• Confidence in content creation and social media use
• Strong interpersonal, communication, and leadership skills
• Goal-oriented, self-motivated, and team-focused attitude
• Willing to work flexible shifts including some evenings and weekends

Ready to Take the Next Step in Your Fitness Career?

Join a new club that’s all about people, performance, and progression. Be part of something exciting, make an impact from day one, and help us create a space that members love to be part of.