Compensation Pay Range:
$58.74-$69.12
If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received.
Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.
CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system.
Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024,2025and 2026and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.
POSTING SUMMARY
Reporting to the Clinical Manager of Hematology/Oncology, the successful candidate will work closely with the other members of the patient care leadership team in leading the advancement of quality and safety at the program level. As the primary leader for daily operations, they will be the first resource for staff on issues related to quality and safety, patient and family relations and some human resources functions as delegated. The successful candidate willdemonstrateexcellent leadership,organizationand communication skills through engagement with staff, medical staff,patientsand families. In keeping with the mission and value statements of the Hospital, they will also:
MAIN RESPONSABILITIES
Work in collaboration with the Clinical Manager to develop departmental goals andstrategies
Partner with quality improvement team to build knowledge within team aboutCHEOworkstools and processes.
Participate in unit huddles and Leader Rounding with staff as well as patients/families.
Work in collaboration with the Staffing Office to ensure adequate coverage of staff to provide quality service to patients and families in thePSU
Act as leader and change agent in continuous improvement initiatives
Lead team morale, wellness initiatives within team
Ensure that staff has adequate trainingin order toprovide quality service to patients and families in thePSU
Lead the implementation of Solutions for Patient Safety (SPS) bundles and culture initiatives (ie safety coaches)
Participate in evaluation and continuous improvement processes related to thisrole
Represent the PSU on unit, program, and hospital committees asrequired
Monitor and investigate safety reports and implement/improve systems to reduce errors and safety events.
Organize and lead inventory reviews andfacilitateordering asrequired
Participate in product evaluation processes and notify team of relevant changes (i.e.Back orders, new product, etc.)
Monitor data and report on regular basis:
Human resource trendsimpactingbudgetsuch as OT, consecutive weekend, etc.
Patient care activity data such as visit volume, admissions/discharges, wait times, etc.
safety data such as hand hygiene compliance, # of CLABSIs, safety reporting system trends
Recruitment, orientation, training/development, retention, sick time, vacation, leaves, etc.
Develop protocol/practices and policies that maximize team collaboration, standardize processes, support projectcompletionand evaluation.
Be flexible and adaptable to programneeds
QUALIFICATIONS
Bachelor's Degree in Nursingor other health field (Experience and formal training combined withdemonstratedperformance and ability may substitute for stipulated academic requirements(Essential)
2yearof formal or informal leadership experience (Essential)
Demonstrated ability as a role model, collaborative team player (Essential)
Commitment to, and experience in advancing heath equity for Indigenous and diverse populations and acting with cultural humility (Essential)
Demonstrated ability to deal with and promote change (Essential)
Exhibit a calm disposition, approachability,patienceand eagerness to support others (Essential)
Demonstrated ability to function in a self-directed manner; flexible (Essential)
Vulnerable SectorCheck (Essential)
Bilingual (Preferred)
Timeline may be extended or shortened based on operational needs.
Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensionaltestingsuch as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.
Bilingualism (French/English) will bevalidatedby a languageproficiencyassessment conducted by athird partyprovider. Candidates willbe requiredto meet the minimum linguistic profile prior to the date of hire.
Should you require accommodation during any phase in the recruitment process, please contact Human Resources atTalentAcquisition@cheo.on.ca All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.
CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.
Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.
We thank all those who apply, however, only those to be interviewed will be contacted.
Opened in 1914, ROM (Royal Ontario Museum) showcases art, culture, and nature from around the world and across time. Today, ROM houses more than 18 million objects, from Egyptian mummies to contemporary sculpture, from meteorites to dinosaurs. ROM is the most visited museum in Canada and one of the top ten museums in North America. It is also the country’s preeminent field research institute, with a diverse range of experts who help us understand the past, make sense of the present, and shape a shared future. Just as impressive is ROM’s facility—a striking combination of heritage architecture and the cutting-edge Michael Lee-Chin Crystal, which marks the Museum as an iconic landmark and global cultural destination.
We live on in what we leave behind.
