Medicentres Canada Inc

Assistant Clinic Manager - Belle Rive

Medicentres Canada Inc  •  Edmonton, CA (Onsite)  •  1 day ago
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Job Description

Job Location: Belle Rive
Job Type: Full Time
Experience Level: Entry Level
Schedule: Days, Evenings, Weekends

COMPANY INFORMATION:
Looking to make a difference?  Looking to join an incredible team?   

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.

Regardless of your role, you will be an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience.

By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

JOB PURPOSE:
Reporting to the Clinic Manager, responsible for assisting with the efficient day to day operations of the clinic. Works collaboratively with Clinic Manager, physicians, patients, clients, vendors and other internal and external customers to execute the organization’s strategic objectives and support high quality patient care. This role assists the clinic manager in ensuring excellence in the provision of all clinic support services by leading our administrative and medical support teams.

PRINCIPAL RESPONSIBILITIES:
  • Assists the Clinic Manager to achieve performance goals including, but not limited to,patient retention, patient satisfaction, patient count, controllable expenses, operational targets and patient, physician and staff engagement.
  • Ensures that company policies, processes and procedures are adhered to
  • Assists in maintaining optimal levels of medical and office supplies
  • Ensures standards of cleanliness and safety are maintained
  • Responsible for handling patient concerns in an effective manner in accordance with our customer service standards
  • Creates a customer service culture that supports our patients and physicians
  • Assists Clinic Manager in communicating and executing on strategic initiatives affecting clinic operations including the ongoing development of a customer service culture, communication, core purpose and core values with staff and physicians.
  • Exemplifies the organizations core values and ensure staff are aware of organization’s core purpose and core values and are performing to these standards on an ongoing basis
  • Assists in completing operational reporting and metrics
  • Supports and executes on business development programs and initiatives
  • Ensures Med Access is protected and safeguarded according to organizational policy
  • Manages clinic staffing levels for adherence to the staffing model
  • Assists Clinic Manager with performance management, performance reviews and
  • progressive discipline as required
  • Participates in the hiring of all staff as required
  • Ensures staff are properly trained in all aspects of their role and provides on-going coaching as required
  • Actively participates in and leads company initiatives
  • EMR trainer for new physicians
  • Performs other duties as assigned
KNOWLEDGE, SKILLS AND EXPERIENCE:
  • 2-3 year college diploma in business or related field
  • 1-2 years clinic experience
  • Previous supervisory experience is an asset
  • Customer service focus with strong communication skills
  • Time management skills
  • Detail oriented with exceptional problem solving skills
  • Demonstrated ability to be adaptable and flexible
  • Ability to handle confidential information in compliance with the Health Information Act
  • guidelines
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.

We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Please note, AI may be used in the selection and recruitment process.
Medicentres Canada Inc

About Medicentres Canada Inc

Over three decades ago, two Edmonton physicians had the vision to bring accessible health care to Albertans on a non-appointment, extended hour basis. Making that vision a reality, in 1979 they established Medicentres, which is now the largest group of medical clinics in Western Canada.

Medicentres continues to grow and evolve. We now have 30 walk-in clinics in 8 Canadian cities with over 300 employees including nurses, receptionists and associated health care personnel and almost 200 practicing physicians. Many of our walk-in clinics now include a variety of specialists who work in consult with our family physicians.

Our physicians care for patients in a traditional family practice through scheduled appointments, and on a walk in basis while also providing episodic care through our Fastrack Program. Designed to deal with minor injuries and medical issues, prescription refills and immunizations, the Fastrack Program provides you with the next available appointment.

Employers will find assistance for their workers through Occupational Injury Services, pre-employment physicals and drivers’ exams. We also provide Immigration physicals and a host of other uninsured services.

Each year, thousands of patients visit our clinics, and have come to depend on Medicentres to deliver quality health care for everyone.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Edmonton, CA
Year Founded
Unknown
Website
medicentres.com
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