Job Description

Assistant Circulation Supervisor

Application Deadline: 14 July 2026

Department: Circulation

Employment Type: Part Time

Location: Harmony Library

Reporting To: Benjamin Brantley

Compensation: $22.78 - $28.48 / hour

• Creates a welcoming environment for all customers and staff that fosters equity, diversity, and inclusion by seeking to understand, respect, and value individual differences.
• Demonstrates tactful and conscientious service to people of all ages, races, abilities, cultures, and genders.
• Coordinates and directs assigned hourly staff, including maintenance of hourly schedule.
• Provides training, coaching, and feedback for performance evaluations for hourly staff.
• Provides training to new hires, volunteers, and existing staff.
• Troubleshoots customer concerns and system database problems.
• Creates positive experiences for library customers by effectively and efficiently performing tasks; presents a positive image of the library in attitude, communications, and appearance while performing duties in both the public and staff areas.
• Provides accurate informational and directional assistance to customer inquiries.
• Oversees and performs shelving duties such as loading and unloading carts, ordering, sorting, and shelving books, media, magazines, etc.
• Performs opening and closing circulation duties including opening and closing the library facility.
• Prepares and presents departmental reports on a daily, weekly, and monthly basis as required.
• Assists Circulation Supervisor in hiring department staff.
• Handles telephone customer service transactions.
• May offer readers advisory assistance, as directed by the Library Assistants, Librarians, and by the Library Manager.
• Assists with collection maintenance, as directed by Circulation Supervisor.
• Demonstrates a professional, positive, cooperative, flexible, team-oriented working relationship with staff, co-workers, and volunteers.
• Helps to maintain safety, security and healthy environments in the library. Responds to facility hazards and emergencies according to protocols.
• Stays current on Poudre Libraries policies, processes, procedures, events, and technologies required to perform work duties. Participates in training and continuing education as needed.
• Performs other duties as assigned.

• Must possess excellent customer service experience and skills, including deescalating difficult patrons and navigating occasional volatile situations.
• Must possess excellent communication skills; ability to communicate effectively and appropriately with a diverse population, co-workers, and supervisor.
• Advanced knowledge of circulation functions including check-in, check-out, placing holds, waiving fees, working with accounts (referred to a material recovery service) with up to $150 in unresolved materials, searching customer databases, customer registration, and issuing library cards.
• Must work effectively both independently and cooperatively as part of a team and maintain effective working relationships.
• Ability to creatively solve problems, negotiate and handle stressful situations in a positive manner.
• Ability to handle multiple tasks effectively.
• Ability to do detailed work accurately.
• Ability to work a flexible schedule, including night and weekend shifts.
• Knowledge of standard/basic office software, including word processing, and database applications.
• Knowledge of state law pertaining to privacy of library user records.
• Must be a self-starter and have the ability to work independently with minimum supervision.
• Knowledge of general office equipment operations and maintenance.

• High school diploma or equivalent (e.g. GED) is required.
• Minimum of two years of library or retail experience is required.

• Ability to read, speak, and communicate in English fluently is required.
• Ability to read, speak, and communicate in Spanish fluently is desirable.
• Conversational ability in other languages is desirable.

• This position works a 4-week rotating schedule of 20 hours per week. Most weeks consist of four 5-hour shifts, Monday–Thursday or Tuesday–Friday. Every fourth week, the 20 hours are worked across Friday, Saturday, and Sunday, with the seven days prior scheduled off.
• Work primarily in a public library environment and sometimes in community settings.
• The demands on the visual sense are very high.
• Regularly sit, stand, walk, use hands to handle or feel, lift and/or move up to 10 pounds, talk and hear.
• Regularly reach, lift and move arms above shoulder level.
• Occasionally push moveable carts weighing up to 150 pounds.
• Occasionally lift and/or move materials weighing up to 30 pounds.
• Occasionally bend, stoop, kneel, crouch, crawl, climb, or balance.
• Concentrate on and complete tasks in the presence of distractions.
• Regularly operate a variety of standard office equipment including a computer, laptop and/or tablet PC, telephone, e-reader, calculator, point of sale system, bar code reader, copy and fax machines.
• Continuous and repetitive arm, hand, and eye movement.
• Moderate to loud noise levels.
• Travel to/from meetings and various locations.
• Work shifts vary and occur during all library operating hours.

Important Information

Benefits