Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for the entire engineering operations of all the hotel’s systems, plant, and equipment. You ensure the POMEC budget is utilized as efficiently and effectively as possible to satisfy guest needs, the property, and its assets. As an Assistant Chief Engineer, you’re not just assisting the Director of Engineering in overseeing the safety and functionality of the property – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

As the Assistant Chief Engineer, you will be responsible for performing the following tasks to the highest standards

• Keep our resort running smoothly: Oversee daily engineering and maintenance operations, ensuring that guest villas, public areas, facilities, and essential systems are maintained to Hilton's quality and safety standards.
• Deliver exceptional guest experiences: Respond promptly to maintenance requests, anticipate operational needs, and resolve technical issues efficiently to ensure a comfortable, safe, and seamless stay for every guest.
• Lead and inspire the Engineering team: Support the Director of Engineering in supervising, coaching, and developing team members, coordinating work schedules, assigning tasks, and fostering a positive and productive work environment.
• Maintain operational excellence: Conduct regular property inspections, oversee preventive maintenance programs, monitor work orders, and ensure that mechanical, electrical, plumbing, ventilation, and other engineering systems operate efficiently.
• Champion safety and compliance: Ensure compliance with Hilton brand standards, occupational health and safety requirements, fire safety procedures, and emergency protocols, maintaining a safe environment for guests and team members.
• Drive efficiency and sustainability: Monitor energy and water consumption, manage spare parts and maintenance supplies, identify cost-saving opportunities, and support energy conservation initiatives to improve operational efficiency.
• Support projects and improvements: Assist in planning and coordinating repairs, renovations, and engineering projects, working closely with contractors, suppliers, and other departments to ensure quality workmanship and cost-effective solutions.
• Collaborate across departments: Work closely with resort teams to address maintenance requirements, communicate operational updates, and ensure engineering services support seamless resort operations and exceptional guest satisfaction.
• Step up and take ownership: Support the Director of Engineering in departmental administration, reporting, budgeting, and operational planning, and assume responsibility for Engineering operations in their absence.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proficient in English to meet business needs.
• At least 10 years of experience in hotel / building services or other appropriate engineering fields.
• At least 5 years in a Duty Engineer position or 3 years in an Assistant Chief Engineer position in a 4 / 5-star hotel.
• Have specialized knowledge on water treatment, hydraulics, mechanics, chillers, air flows, H.V.A.C., L.V., electronics, sound, TV, lighting, elevators, boilers, pumps, etc.
• Capable of maintenance for all hotel building services including air-conditioning, ventilation, refrigeration, electrical installation, lighting system, plumbing system, boiler, laundry, kitchen, lift, fire protection, escalator, sound system, TV system, etc.
• Possess knowledge of the requirements of government regulations and technical rules.
• Capable of following specifications for hotel services.
• Possess knowledge of energy conservation.
• Capable of training Engineering team members.
• Knowledge about diesel generator & RO plant operation.
• People management, influence, communication, developing relationships, planning, analyzing information, decision making, commercial awareness, resilience
• Should be aware about the computer systems operation and facility management software systems.