Job Description

Location: Gosford

Employment Type: Ongoing full-time

Salary: $84,659 to $92,701 per annum, plus employer contribution to superannuation.

Your role

You enjoy working with people, multi-tasking and can think on your feet. You thrive working in a dynamic and busy environment and are an effective team player.

You are a strong communicator, have great organisational skills with an eye for detail. You enjoy supporting a culture of integrity and professionalism whilst supporting the Centre Supervisor with the allocation of resources.

What you’ll do

The Assistant Centre Supervisor, RSB Centres is responsible for assisting the Centre Supervisor to ensure the provision of efficient, high quality and customer-focused sound recording and transcription services to New South Wales Courts and Tribunals.

The role is challenging and rewarding and is responsible for prioritising transcription applications and service delivery according to guidelines.

You will be able to prioritise resources, troubleshoot sound equipment problems, and arrange repair or replacement of equipment to ensure timely delivery of client service.

You will also ensure the effective running of the Centre if the Centre Supervisor is absent, develop solutions to meet organisational needs, respond proactively to changing circumstances and adjust plans and schedules as necessary.

What we’re looking for

• Extensive experience as a Sound Reporter or the ability to learn quickly.

• Extensive knowledge of, and ability to apply, Transcript Manual standards, or the ability to learn quickly.

• Understanding of court systems, procedures, processes, or the ability to learn quickly.

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We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

Work that really matters

The Reporting Services Branch provides performance reports and data insights that support decision‑making across the Department of Communities and Justice. The branch delivers statutory, budget and accountability reporting, integrates data from multiple systems, and ensures information is accurate, consistent and well governed. It also responds to executive, ministerial and audit‑related reporting requests.

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

Question 1: What strategies, methods or tools do you use to prioritise your workload?

Question 2: Provide an example of how you have worked collaboratively with your manager? What actions did you take, and what was the result?

Applications close 19th April 2026 at 11:59 pm.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact Camilla Wanders on 02 4304 6909 or at Camilla.Wanders@dcj.nsw.gov.au

If you have any questions about the application process or would like to request a recruitment adjustment (for example submitting your application in a different format), please call Dean on 02 9765 3526 or email the recruiter

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit.

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

For more information visit Your recruitment journey on the DCJ website

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/