Job Description

Responsibilities
• Assist with scheduling and managing data entry for job seeker participation in career services programs.
• Track member engagement and ensure accurate documentation of career services activities.
• Provide general administrative support to the Career Services Unit as needed.
• Help organize and prepare for career development workshops, including scheduling, material preparation, and registration management.
• Assist with logistical arrangements to ensure smooth workshop delivery.
• Respond to job seeker inquiries, offering guidance on career services and job search steps.
• Assist members with accessing available resources and provide support during recruitment events.
• Review job seekers' job readiness profiles and assign them to appropriate Career Services Specialists for further guidance.
• Guide job seekers through the Career Services baseline assessment process, ensuring they understand next steps.
• Maintain accurate and up-to-date records of member participation and services provided.
• Support Career Services Specialists with re-engagement efforts and performance tracking.
• Help coordinate logistics for job fairs and recruitment events.
• Assist employers and members during events to ensure successful engagement and outcomes.

Qualifications
• High School Diploma or GED required. Bachelor's degree in Human Resources or related field preferred.
• Minimum (2) two years of administrative experience in a job-related environment.
• Experience in a workforce development or career services setting.
• Bilingual candidates strongly encouraged to apply; proficiency in Spanish, Haitian Creole, or other languages is a plus.
• Strong organizational and multitasking skills.
• Familiarity with Learning Management platforms and software (e.g. Docebo)
• Familiarity with iCIMS or similar Applicant Tracking Systems (ATS).
• Willingness to travel throughout the five boroughs, Hudson Valley and Long Island as needed to support recruitment and placement activities.
• This position requires schedule flexibility, including participation in a rotating shift that alternates between a standard 9:00 AM–5:00 PM (in office) and a 12:00 PM–8:00 PM (remote) hybrid schedule to support job seekers during extended hours based on operational needs.