Job Description

Diversified Services Network Inc. is seeking an Assistant Career Coach to work on a long-term project. This will serve Marion East County in Indianapolis, IN.

Essential Job Responsibilities

• Assists with front desk coverage, greeting customers, and directing customers to appropriate areas/services
• Assists with phone coverage in designated areas
• Maintains accurate data entry to external customer databases and internal databases
• Provides administrative support to senior project management
• Maintains job seeker case files in an audit-ready state
• Maintains a professional appearance

Requirements

Education / Work Experience:

• High School diploma, GED, or High School Equivalency and at least three to five years of clerical experience
• Associate degree from an accredited university/college, preferred

Qualifications:

• At least three years of customer service experience with strong communications skills
• Experience working in a high-volume work environment
• Strong organization skills and computer skills
• Ability to maintain a high level of accuracy in preparing and entering information
• Capability to follow instructions well
• Adaptable, flexible, and a fast learner
• Creative and able to meet deadlines
• Works well under pressure and within a team concept
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• One to three years of experience in workforce development or related programs preferred

Bilingual a plus

Travel Requirements No Travel

*Hourly Rate: $17.00 - $18.42