Job Description

Responsive recruiter Benefits:

• Competitive salary
• Employee discounts
• Wellness resources

The Care Coordinator Assistant supports the daily operations of a home health agency by assisting with client care coordination, caregiver scheduling, and communication. This role serves as a key link between clients, caregivers, and office staff to ensure high-quality, consistent, and compassionate care delivery.

Key Responsibilities

Client Support

• Assist with onboarding new clients, including intake, documentation, and service setup
• Maintain up-to-date service notes
• Communicate with care coordinator
• Ensure client needs and preferences are communicated clearly to caregivers

Caregiver Coordination

• Schedule caregivers for shifts based on client needs, availability, and skill level
• Confirm and monitor caregiver attendance and punctuality
• Assist in managing call-outs, shift changes, and last-minute coverage
• Communicate assignments, updates, and expectations to caregivers

Administrative Duties

• Answer phones, emails, and inquiries from clients and staff
• Assist with maintaining compliance documentation (HIPAA and agency policies)
• Prepare daily/weekly schedules and reports for the Care Coordinator
• Support timekeeping, visit verification, and basic payroll-related tasks
• File and organize documentation accurately and efficiently

Operations Support

• Help ensure all services are delivered according to care plans and agency standards
• Report client or caregiver concerns to the Care Coordinator promptly
• Assist with quality assurance checks and follow-ups

Qualifications

• High school diploma or equivalent (required)
• Experience with scheduling
• Strong communication skills (both verbal and written)
• Excellent organizational and multitasking abilities
• Ability to work in a fast-paced, team-oriented environment
• Proficient in Microsoft Office and scheduling software
• Knowledge of HIPAA and confidentiality practices
• Reliable, professional, and compassionate demeanor
• Must Drive

Core Competencies

• Customer service and relationship management
• Problem-solving and conflict resolution
• Time management and attention to detail
• Ability to remain calm under pressure

Work Environment

• Office-based role within a home health agency
• Frequent communication with clients, families, and caregivers
• May require occasional after-hours support for urgent scheduling needs

Schedule

• Part-Time

Compensation: $19.00 per hour

Live your best life possible while helping others live theirs.

Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.

At ComForCare, it is our CaregiverFirst promise, that our caregivers will be:

• Treated with respect and dignity.
• Provided exceptional training on a regular and ongoing basis.
• Are never alone in the field - support is always available.
• Thoughtfully matched with clients that they are compatible with.

Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®.

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.