Job Description

Be Part of Our Story. Grow with Us.

Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.

Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centres, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.

This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.

We are looking for an Assistant, Butler to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.

In this position, you will support the Butler team in creating memorable stays for Ionian Exclusive guests through attentive and personalized service. You will anticipate and respond to guest needs with discretion and professionalism, contributing to a seamless and exceptional guest experience throughout their stay.

Responsibilities

• Prepare suites and villas before guest arrival and fulfil all pre-arrival requests and preferences.
• Anticipate guest needs and respond promptly, courteously and discreetly.
• Deliver daily amenities and provide Food & Beverage service in suites and villas.
• Assist with departure arrangements, packing and unpacking of guest belongings.
• Maintain good knowledge of menus, Resort facilities and activities, and assist with Resort transfers.
• Communicate guest requests accurately and promptly to the relevant departments.
• Follow all etiquette protocols, Health & Safety rules, Hotel Policies, SOPs and Brand Standards, and attend required training.

Requirements

• High school diploma or equivalent qualification.
• Fluent in spoken and written Greek and English; additional languages will be considered an advantage.
• Excellent communication, telephone and guest service skills.
• Good knowledge of food products, standard recipes and food preparation.
• Strong commitment to delivering exceptional guest service.
• Warm, persuasive and empathetic approach, with the ability to handle challenging situations and work under pressure.
• Good knowledge of the local area and its attractions.

Benefits

What We Offer:

• Private Medical Plan
• Accommodation in the vicinity of Costa Navarino (for eligible associates)
• Meals Provided On-site
• Uniform & Laundry Service (where applicable)

Personal & Professional Growth:

• Ongoing Training & Development Opportunities
• Opportunities for Task Force Assignments at Marriott Hotels Abroad
• Experience in a Multicultural & International Work Environment

Wellbeing & Perks:

• Use of Costa Navarino Facilities (subject to internal policies)
• Access to the Support Room - Online Wellness Platform
• Recognition & Wellbeing Initiatives
• Employee Discounts & Associate Benefits at Marriott Hotels Worldwide

Ready to be part of our story? We would love to hear from you.

Apply today and grow with us at Costa Navarino.