About This Role
The AIH Assistant Business Unit Manager (Internally known as an Assistant Merchant) is responsible for all aspects of support for a product category, including but not limited to category review support, promotional planning, show prep, retailer communication, SKU on-boarding, and maintenance and special projects as assigned.
The position is designed as a support role, as well as development step in all aspects of the buying department to prepare a candidate for full category responsibility as an Associate Merchant.
The Assistant Merchant
Executes the current year plan that has been laid out by the Merchant.
Responsible for all aspects of support for a product category.
Assists with teams’ responsibilities and projects, including category reviews, promotional planning processes, show preparation, retailer communication, SKU onboarding and maintenance, and special projects as assigned.
Expected to consider enterprise (International, Mexico and Leveraging ACE USA) impact with all decisions.
What You'll Do
Category Review Support
Promotional Planning Support
Retailer Communication
Convention Planning Support
Inventory/Supply Chain Support
Systems Support
Product Development
Special Projects
Who You Are
Demonstrates a strong passion for products and curiosity about the retail marketplace, actively applying this interest in daily work.
Applies advanced business acumen and strategic thinking to draw insights from data and guide category growth.
Builds and leverages internal and external networks—including vendors, retailers, and cross-functional teams—to influence outcomes and improve processes.
Maintains a results-oriented mindset, taking full accountability and adjusting strategies as business conditions evolve.
Communicates clearly and effectively in both written and verbal formats, with the ability to present strategies and updates to leadership, vendors, and retailers.
Analyzes issues and proposes practical solutions, demonstrating strong problem-solving and decision-making skills.
Takes appropriate risks and follows through on initiatives with creativity, flexibility, and adaptability.
Manages multiple projects simultaneously while meeting deadlines and maintaining high-quality output.
Demonstrates strong negotiation skills and the ability to simplify complex tasks and processes.
Required Skills
Holds a Bachelor’s degree (preferably in Merchandising or Business) or has equivalent work experience.
Has a minimum of 2 years of retail buying experience.
Bilingual in English and Spanish.
Possesses strong interpersonal skills and corporate financial acumen.
Proficient in Microsoft Outlook, Word, Excel, Access, and PowerPoint.
Experienced with SAP, SAP B1, and guided ad-hoc reporting tools.
Willing and able to travel up to 15%.
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Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 70 countries. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; and Santa Catarina, Mexico. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks.
For more information, visit acehardware.com or newsroom.acehardware.com.