Ace Hardware Corporation

Assistant Business Unit Manager

Ace Hardware Corporation  •  Panamá, PA (Onsite)  •  4 hours ago
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Job Description

About This Role

The AIH Assistant Business Unit Manager (Internally known as an Assistant Merchant) is responsible for all aspects of support for a product category, including but not limited to category review support, promotional planning, show prep, retailer communication, SKU on-boarding, and maintenance and special projects as assigned.

The position is designed as a support role, as well as development step in all aspects of the buying department to prepare a candidate for full category responsibility as an Associate Merchant.

The Assistant Merchant

  • Executes the current year plan that has been laid out by the Merchant.

  • Responsible for all aspects of support for a product category.

  • Assists with teams’ responsibilities and projects, including category reviews, promotional planning processes, show preparation, retailer communication, SKU onboarding and maintenance, and special projects as assigned.

  • Expected to consider enterprise (International, Mexico and Leveraging ACE USA) impact with all decisions.

What You'll Do

Category Review Support

  • Support the Merchant throughout all phases of the category review process.
  • Request and prepare category analytics to inform decision-making.
  • Participate in vendor meeting preparation, item selection, planogram development, marketing, and retailer execution.
  • Contribute to maximizing the wholesale margin for the category.

Promotional Planning Support

  • Organize and secure vendor marketing assessments.
  • Assist in soliciting promotional items from vendors.
  • Help manage promotional documentation, including item submission forms, target pricing, correction notices, and ad proofing.

Retailer Communication

  • Provide daily customer service support to retailers.
  • Assist in communicating new programs, updates, and issue resolutions.

Convention Planning Support

  • Help select and invite vendors for the semi-annual convention.
  • Prepare show materials, including drop ship forms and promotional SKU submissions.
  • Assist in planning and executing the merchant area theme for the assigned category.

Inventory/Supply Chain Support

  • Assist in identifying and resolving vendor service issues.
  • Support inventory planning for promotional items.
  • Lead the processing of initial orders for new programs.

Systems Support

  • Lead SKU onboarding for the department.
  • Manage item master data and implement price changes.

Product Development

  • Assist in gathering information, test reports, and documentation for new items.
  • Support the creation of packaging for new products.
  • Collaborate with vendors and cross-functional teams on product development initiatives.

Special Projects

  • Lead assigned departmental and cross-functional projects.
  • Manage category refreshes (L1) under the guidance of the International Merchant.

Who You Are

  • Demonstrates a strong passion for products and curiosity about the retail marketplace, actively applying this interest in daily work.

  • Applies advanced business acumen and strategic thinking to draw insights from data and guide category growth.

  • Builds and leverages internal and external networks—including vendors, retailers, and cross-functional teams—to influence outcomes and improve processes.

  • Maintains a results-oriented mindset, taking full accountability and adjusting strategies as business conditions evolve.

  • Communicates clearly and effectively in both written and verbal formats, with the ability to present strategies and updates to leadership, vendors, and retailers.

  • Analyzes issues and proposes practical solutions, demonstrating strong problem-solving and decision-making skills.

  • Takes appropriate risks and follows through on initiatives with creativity, flexibility, and adaptability.

  • Manages multiple projects simultaneously while meeting deadlines and maintaining high-quality output.

  • Demonstrates strong negotiation skills and the ability to simplify complex tasks and processes.

Required Skills

  • Holds a Bachelor’s degree (preferably in Merchandising or Business) or has equivalent work experience.

  • Has a minimum of 2 years of retail buying experience.

  • Bilingual in English and Spanish.

  • Possesses strong interpersonal skills and corporate financial acumen.

  • Proficient in Microsoft Outlook, Word, Excel, Access, and PowerPoint.

  • Experienced with SAP, SAP B1, and guided ad-hoc reporting tools.

  • Willing and able to travel up to 15%.

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Ace Hardware Corporation

About Ace Hardware Corporation

Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 70 countries.  Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; and Santa Catarina, Mexico. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks.

For more information, visit acehardware.com or newsroom.acehardware.com.

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Oak Brook, Illinois
Year Founded
1924
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