Job Description

Posting number: FAA01575-09/29/26

Department: Department of Public Health & Environment

Division: Administration Division

Job classification: Business Application Support Specialist I

Posting type: Open

Categories: IT and Computers

Summary

ABOUT CDPHE:

At the Colorado Department of Public Health and Environment, we are charged with protecting Colorado’s health and environment – a responsibility that affects every person and every community in the state. CDPHE is distinctive because we bring public health and environmental protection together under one agency, recognizing that healthy people depend on healthy places. Our teams prevent diseases and injury, respond to emergencies ranging from E.coli outbreaks to global pandemics, reduce air pollution, protect water quality, regulate health facilities, manage environmental hazards, perform advanced laboratory testing, provide birth and death records, and implement health promoting programs. We turn science and data into action, set statewide standards, and work alongside local public health agencies and community partners to meet Colorado’s most pressing health and environmental challenges. Working at CDPHE means applying your expertise to complex, consequential work that can improve lives across the state.

Our mission captures this broad portfolio of work: to advance Colorado’s health and protect the places we live, learn, work, and play. Our vision is a healthy and sustainable Colorado where current and future generations can thrive. Achieving the mission and vision takes bold action, talented people, broad partnerships, and a commitment to serving every Coloradan.

IMPORTANT INFORMATION:

• Hybrid work options may be available at the supervisor’s discretion and based on business needs. The position will be based at 4300 Cherry Creek S Dr, Denver, CO 80246, USA

CDPHE Offers:

CDPHE offers a comprehensive benefits package and the opportunity to build a meaningful career in public service. Benefits include:

• Medical and dental plans.
• Colorado PERA retirement options, including defined benefit plan or defined contribution plan.
• Optional 401(K) and 457 retirement plans.
• Employer-paid life insurance.
• Short- and long-term disability coverage.
• Potential flexible working arrangements
• 11 paid holidays per year and generous paid time off.
• Free parking and access to RTD bus lines.
• Tuition assistance.
• Employee wellness programs.
• Professional development opportunities.
• Career opportunities throughout Colorado state government.

Some positions may qualify for the Public Service Loan Forgiveness Program.

Examples of duties

The Work Unit:

The Office of Operations provides support for the business operations of CDPHE, including oversight of department-wide and business-focused technology functions, occupancy of leased space, budget and financial operations, and legal and regulatory compliance.

What You Will Do:

The Business Technology Liaison provides internal technical support and is the primary connection between the division, other CDPHE divisions, and the Governor’s Office of Information Technology. This work helps ensure the division and department gets the best possible technology, software, support and service from OIT. This role acts as a secondary BTL in the division.

Key Responsibilities:

• Business Technology Liaison & Technical Support
• IT Asset Management & Procurement Coordination

Qualifications

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

H9A2XX Business Application Support Specialist I

Minimum Qualifications:

NOTE: An applicant may meet the minimum qualifications for this job in one of two ways: They may qualify through their work experience alone or through a combination of education and work experience.

**You must substantiate that you meet the minimum qualifications when filling out the Work Experience section of the application. Failure to do so will result in the application not moving forward in the hiring process. “See resume” will not be accepted. Resumes are considered supplemental information and are not considered in the initial evaluation. In addition, part-time work will be prorated when determining whether minimum qualifications are met.**

Experience Only

One (1) year of relevant professional public sector experience providing technology support or serving as a liaison between business/program staff and information technology (IT) professionals

Or

Education and Experience

A combination of related education in business application technology, applied information technology, computer information systems, information technology, or business administration with an IT system focus and/or professional public sector experience providing technology support or serving as a liaison between business/program staff and information technology (IT) professionals equal to one (1) year

PREFERRED QUALIFICATIONS:

In addition to the minimum requirements, the successful candidate in this position will have the following highly desirable experience and competencies:

1. Experience working under a central IT support model
2. State government technology experience
3. Experience working in a complex organization with multiple competing priorities
4. Demonstrated cross-functional collaboration, proven relationship-building and stakeholder management
5. A diplomatic communicator capable of building consensus among diverse groups and leadership styles

CONDITIONS OF EMPLOYMENT:

• Residency Requirement Options:
• This posting is only open to residents of the State of Colorado at the time of submitting your application.
• A pre-employment background check will be conducted as part of the selection process.
• TRAVEL: 10% annually to support satellite offices

Appeal Rights:

As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, https://spb.colorado.gov/forms-and-filing. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. Email address: dpa_state.personnelboard@state.co.us. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at spb.colorado.gov.

Supplemental information

A complete application packet must include:

• Completed State of Colorado application.
• If using education to qualify for this position a copy of your transcripts (unofficial acceptable) or diploma must be provided with application. Transcripts must be attached to your colorado.gov/jobs application.
• If you are a veteran, a copy of your DD214 must be attached to your colorado.gov/jobs application.

The Selection Process:

• All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step.
• Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.

Part of, or all of, the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.

• A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.

E-Verify:

CDPHE uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

ADAAA Accommodations:

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Public Health and Environment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator at cdphe_benefits@state.co.us or call 303-692-2060, option 5.