Job Description

1. Update room charges upon discharging patients.
2. To ensure all transactions are properly entered into the appropriate accounts in HITS. Generate bills for patients.
3. Collect payment for settlement of bills or deposits 0 cash and credit cards. In respect of patient under Guarantee Letter (GL), to reconfirm the validity of the GL (Company name, valid period, entitlement) with the Billing Staff or the company directly.
4. To arrange for agreement for deferred payment after approval from authorized personnel.
5. Prepare banking in cash and cheques for collection by the security company
6. Prepare report of daily collection and ensure that the collection (cash or credit card slips) tally to the collection report.
7. Admission Procedures – get patient’s and relatives information before admission to wards
8. We versed bed charges and clarified patients on bed availability. Get liaised with the Ward Nurses to get information on bed status
9. To verify all Guarantee Letters, check the validity period, bed eligibility, and amount limit
10. For self-paying patients, to collect the initial deposit. At the end of the day, to prepare daily collection report and ensure that all collections (cash and credit card slips) are submitted to Billing Executive for verification.
11. To conduct survey and admission procedures at wards for admission every morning to ensure that all admissions after office hours have been properly registered and follow up with topping up deposit
12. To assist Admission Clerk in topping up deposits
13. To prepare bed census report for morning report to the Management. To compile no admission by consultants and by bed and submit to Accounts Services every month for Statistical Report.
14. Entering consultant charges, charges after office hour e.g. x-ray charges and several other charges (as per charge slips) to the appropriate accounts in the HITS.
15. To enter and check with other departments to ensure that all charges have been properly taken up before patient is discharged.
16. Print itemized billing and check the charge slips and ensure that it has been entered accordingly.
17. Communicate with respective departments pertaining to any enquiry on the charges entered.