Job Description

About Us

SAIL is a high-performance Twin Cities multifamily management firm built on Operational Mastery: centralized systems, rigorous compliance standards, and a disciplined approach to every property we manage. Our affordable housing division operates with the same precision and accountability as our market-rate portfolio. We hire people who hold themselves to the same standard.

About You

Seeking a detail-driven compliance professional who takes ownership of getting every file, deadline, and resident interaction right.

You're a precise, process-oriented operator who treats compliance as craft and thrives in a structured environment with multiple moving parts.

What an Assistant Business Manager looks like at SAIL:

• Are you a perfectionist who enjoys following directions and producing polished, audit-ready work?
• Do you agonize over details and take pride in making sure every certification, file, and report is accurate, and do you quickly become the go-to expert on the programs you work in?
• Do you love to move fast and juggle several priorities without losing accuracy?
• Are you a team player whose first question is "How can I help you?" and who ensures every resident has a positive experience?

THE OPPORTUNITY

The Assistant Business Manager is the operational and compliance anchor for an assigned affordable property, owning the full cycle of certifications, regulatory reporting, resident eligibility, and day-to-day execution. This role requires technical fluency in LIHTC and layered program requirements and the discipline to execute without shortcuts. Reports to the Business Manager.

WHAT YOU'LL BE STEERING

Compliance Execution

• Maintain full compliance with LIHTC, Section 8, HOME, and applicable program requirements; keep resident files audit-ready; submit all city, state, MN Housing, HUD, and syndicator reports on time.

Certifications and Eligibility

• Execute certifications, recertifications, and income verifications accurately and on schedule; manage waitlist and application process per housing authority and program guidelines.

Property Operations

• Oversee day-to-day leasing, maintenance coordination, and resident relations; uphold SAIL policies and operational standards consistently; respond to residents and online reviews with professionalism.

Financial Accuracy

• Hit occupancy, collections, and compliance benchmarks; operate within budget; enter complete, accurate data in Yardi.

WHY SAIL

• Base salary $55,000 to $70,000 DOQ, plus performance-based bonus potential
• Medical, dental, vision, 401(k), paid time off, MN Earned Sick and Safe Time
• Ongoing professional development
• A structured, process-driven environment where expertise is recognized and precision is the standard

Schedule and Working Conditions

• Full-time, typically Monday through Friday with occasional evening or weekend availability for leasing or resident events
• Essential functions include walking the property (interior and exterior), navigating stairs, and occasional lifting up to 25 pounds
• Offer contingent on successful background check and reference verification

To Apply

To be considered, complete the 10 minute applicant survey at: https://surveys.cultureindex.com/s/718w9ymS2T/126075

Requirements

WHAT YOU BRING ABOARD

• Minimum 2 years of property management experience with at least 1 year in affordable housing or LIHTC
• Depth in affordable housing compliance (LIHTC, Section 8, HOME, or layered programs) is highly valued, and most powerful when paired with strong day-to-day property operations experience
• Demonstrated technical knowledge of Tax Credit (LIHTC), Section 8, HOME, and layered affordable housing programs
• MN Housing Finance Agency and/or HUD compliance experience strongly preferred
• HCCP, SHCM, TCS, or COS certification preferred (or willingness to obtain within first year)
• Proficiency in Yardi or comparable property management software
• Comprehensive understanding of Fair Housing law and compliance regulations
• Exacting attention to detail and ability to manage documentation, deadlines, and regulatory requirements with consistency