In consultation with theHard Services and Soft Servicesteam, ensure detailed routine,preventative,corrective,andreactivemaintenanceplannersarefollowed,andexecutedsafelywithoutaffectingday-to-dayoperationand availability.

To investigate and respond to complaints from members of the public when they relate tofacilities andservicedelivery.

ToconductanincidentinvestigationandsubmitIR/IIRafteridentifyingrootcausewithrecommendedcorrectiveactioninplace.

Manage handing over and takingover oftenant units including joint inspection, reinstatement, and defect clearanceIncomingtenant fit-out processes including plan submission, review coordination, and Authority approvalincludingutility connections (electricity, water, air-conditioning) and ensure proper documentation and meter readings

Act as key liaison between tenants, stakeholders, and Authority to ensure smooth communication, extension requests, accesspermitsand issue resolution. Manage requirements to ensure compliance with the Singapore Standard Code of Practice.

Manage in-mall advertising spaces including allocation, bookings, approvals, and installation monitoringEnsure compliance with advertising guidelines andmaintainupdated inventory records

Perform duties as the appointedSenior Fire Safety Manager (SFSM) for the premisesEnsure compliance with all fire safety regulations, SCDF requirements, and statutory obligation

Always ensure that fire safety requirements contained in the Emergency Response Planarecompliedwith

Reviewfire alarm isolation and safety requirements forevents andtenant works

Train, coordinate and supervise the Company Emergency Response Team for the premises in first-aid,firefightingand evacuationin the event ofa fire or other related emergencies.

Train the occupantsonfirst aid,firefighting,and evacuationin the event ofa fire orother relatedemergencies

Conduct at least 2 Table-Top Exercises (TTX)within the premises each year and to evaluate,together withthe Fire Safety Committee, the effectiveness of the Arson Prevention Plan and the EmergencyResponse Plan for those premises.

Perform any related duties asrequiredand directed.

Take accountability and ownership of Workplace Safety & Health (WSH) standards andoutcomes in building up a Safety Culture.

Provide advice during the consultation with event teams on approval of event plans in ensuringfire safetycompliance. (Width & number of emergency aisle ways available, occupancy load of seatedor standingpatrons on pitch/ arena, any setup within circulation zone, review of setup withadditionalfire loadetc)

Review and endorsement offinalisedevent plan for event hirers including tenants- retail/restaurant. TemporaryChange of Use application through SCDF.

Review pyrotechnic/ fireworks requirements (Location of pyro, type of pyro and the number ofpyro shots) for events to ensure fire safety compliance and safety of patrons based on indoor/outdoorpyro requirementsand limitations stipulated in theOur TampinesHub Fire Engineering Report. To issue a "NoObjection Letter" to the event hirer for SPF approval.

Conduct joint pre-event safety checks during events for bothOur TampinesHub as per roster.

Plan and coordinate with Auxiliary Police on deployment plan during events forOur TampinesHubasper roster.