Kotak Mahindra Bank

Assistant Branch Manager-Inbound-Branch Banking-Service

Kotak Mahindra Bank  •  Vijayawada, IN (Onsite)  •  4 hours ago
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Job Description

We are looking for a proactive and detail-oriented Assistant Branch Manager-Inbound to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experiences.
  1. Oversee day-to-day branch operations, ensuring smooth and efficient functioning.
  2. Ensure strict adherence to bank policies, audit standards, and regulatory requirements.
  3. Authorize and verify system inputs for customer transactions and service requests done by subordinates.
  4. Manage branch lobby and customer queues to enhance service delivery.
  5. Handle cash operations, including foreign exchange (FX) and traveler’s cheques (TCs), within prescribed limits.
  6. Address and resolve customer complaints within defined turnaround times (TAT).
  7. Ensure AML and KYC compliance for all account opening forms submitted to CPC/RPC.
Kotak Mahindra Bank

About Kotak Mahindra Bank

About Kotak Mahindra Group:

Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited.

The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012.

The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Mumbai, IN
Year Founded
1985
Website
kotak.com
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