We are looking for a motivated and results-oriented Assistant Branch Manager to support the daily operations of our branch, ensure excellent customer service, and contribute to achieving sales targets. The successful candidate will assist in managing staff, monitoring store performance, and maintaining efficient retail operations. Key Responsibilities: Assist the Branch Manager in overseeing daily branch operations. Supervise, guide, and motivate team members to achieve sales targets. Monitor sales performance and identify opportunities to improve results. Ensure high standards of customer service and handle customer complaints professionally. Oversee merchandising, product displays, and store presentation. Monitor inventory levels, stock replenishment, and inventory accuracy. Ensure compliance with company policies, procedures, and operational standards. Prepare sales reports and support administrative tasks. Assist in staff scheduling, training, and performance monitoring. Ensure the branch operates efficiently during weekends, holidays, and peak periods. Requirements Bachelor’s degree in Business Administration or a related field, OR 5–7 years of relevant retail experience . Strong leadership, team management, and interpersonal skills. Good knowledge of retail sales, customer service, merchandising, and inventory control. Excellent communication, organizational, and problem-solving skills. Familiarity with POS systems and Microsoft Office applications. Ability to work in a fast-paced retail environment. Flexibility to work weekends and public holidays as required. English literacy is an advantage.
