Dah Sing Bank

Assistant Branch Manager

Dah Sing Bank  •  Hong Kong, HK (Onsite)  •  4 months ago
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Job Description

Reporting to the Branch Manager and Retail Operations & Control Department, you will be responsible for ensuring the branch operation is in accordance with the established rules and procedures, and high quality customer service is provided.

Responsibilities:

  • Supervise counter services of a retail branch
  • Ensure standard operating procedures are conformed
  • Responsible for branch security and well-being of the premises
  • Provide guidance and training to branch staff on operating issues, handle exceptions & adjustments
  • Assist in scheduling working hours and involve in performance management/counseling on branch operations staff
  • Perform cross-selling bank products to customers

To meet the challenge, you should have the following qualifications and attributes:

  • Degree holder with minimum 5 years or secondary education with a minimum of 8 years relevant experience, in which, 2 years must be at supervisory level
  • Thorough knowledge of retail branch operations and security control
  • Sound interpersonal and communication skills
  • Ability to work independently and under pressure
  • Good command of both written and spoken English and Chinese
  • Enhanced Competency Framework (ECF) on Operational Risk Management (ORM) qualification is preferable

(Candidates with less experience will be considered as Assistant Customer Services Manager)

Dah Sing Bank

About Dah Sing Bank

About Dah Sing Bank

Dah Sing Bank, Limited is a wholly-owned subsidiary of Dah Sing Banking Group (HKG:2356) which is listed on the Hong Kong Stock Exchange. Founded in Hong Kong over 70 years ago, Dah Sing Bank has been providing quality banking products and services to our customers with a vision to be “The Local Bank with a Personal Touch”. Over the years, the Bank has been rigorous in delivering on our brand promise to grow with our customers in Hong Kong, the Greater Bay Area and beyond – "Together We Progress and Prosper". Building on our experience and solid foundation in the industry, the Bank’s scope of professional services now spans retail banking, private banking, business and commercial banking. Meanwhile, the Bank is also making significant investments in our digital banking capabilities to stay abreast with smart banking developments in Hong Kong and to support financial inclusion at large.

In addition to its Hong Kong banking operations, Dah Sing Bank also has wholly-owned subsidiaries including Dah Sing Bank (China) Limited, Banco Comercial de Macau, and OK Finance Limited. It is also a strategic shareholder of Bank of Chongqing with a shareholding of about 15%. Dah Sing Bank and its subsidiaries now have around 70 branches operating in Hong Kong, Macau and Mainland China.

This Page is written by the Bank in English. Any automated translated text in other languages appearing on this Page is not written or provided by the Bank and the Bank shall not be liable for any related issue or error.

This service/product is not targeted at customers in the EU.

本專頁由本行以英文撰寫。於本專頁出現之任何其他語言自動翻譯版本並不由本行撰寫或提供，本行將不承擔任何相關問題或錯誤。

本服務／產品並不是以歐盟的人士為目標。

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
Unknown
Website
dahsing.com
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