Kansas Lumber Homestore is seeking a reliable part-time Administrative & Bookkeeping Support Associate
You might be a great fit if…
- You enjoy helping customers and coworkers.
- You are organized and detail-oriented.
- You can juggle multiple tasks in a fast-paced environment.
- You’re motivated to learn new skills and grow with a company.
The Administrative & Bookkeeping Support Associate is responsible for providing day-to-day office, customer, and bookkeeping support to ensure smooth business operations. This role will include a variety of administrative tasks, order processing, and basic bookkeeping responsibilities, while exemplifying the values of our business.
Responsibilities:
- Administrative Support
- Correspond with vendors and customers via phone and email.
- Answer phones, take messages, and return calls professionally.
- Scan, copy, and file documents as needed.
- Assist in pricing orders and double-check pricing from designers.
- Place orders with vendors and write orders for back-office use.
- Update Google spreadsheets with order and shipping details.
- Send weekly updates to customers regarding order statuses.
- Track deliveries and tag orders with special order tickets once received.
- Notify customers when orders arrive and coordinate delivery.
- Follow up on problem orders, returns, and warranty claims.
- Send thank-you notes to customers who complete projects.
- Follow up with customers who received quotes but did not place orders.
- Bookkeeping
- Create and send invoices and customer statements.
- Record customer payments in company software.
- Prepare and complete bank deposits.
- Receive inventory and maintain accurate records.
- Generate and maintain reports.
- Stock shelves, assist with inventory counts, and wait on customers as needed
Qualifications:
- Strong communication and organizational skills.
- Basic computer skills with proficiency in Microsoft Office, particularly Excel.
- Ability to learn industry-specific software quickly.
- Attention to detail and accuracy in record-keeping.
- Ability to manage time effectively and meet deadlines.
- Customer service experience preferred.
- Prior education or work experience in a related field preferred.
Goals:
- Provide accurate and timely administrative and bookkeeping support.
- Maintain excellent communication with both customers and vendors.
- Help ensure smooth business operations through strong organization and follow-through.
- Contribute to a positive customer experience with timely updates and professional service.
Kansas Lumber Homestore is a drug-free workplace and an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other protected class under federal, state, or local law.
No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities—through the best of times and the greatest challenges.
